Military Operations Freight Broker - Moon Township, PA
Watco
- Moon Township, PA
- Permanent
- Full-time
- Responsible for the overall “day-to-day” freight management of shipments for the account of Surface Deployment and Distribution Command (SDDC) and other military accounts.
- Recommended experience dispatching freight through the GFM/SDDC system
- Experience with Military Brokers recommended - A SCAC code will be available
- Government brokerage or transportation experience preferred
- Develop new customer sales
- Utilize various prospecting methods to generate new sales leads and solicit freight
- Cultivate sustainable customer relationships and encourage customer growth
- Deliver cost-effective solutions that will attract and retain customers
- Manage broker and customer service aspects of assigned shipments and/or customer accounts
- Effectively communicate with customers, carriers, and internal teams
- Support customers with pricing, operations, and payment-related issues
- Manage spot pricing and carrier negotiations
- Provide support to operations and other internal teams
- Conduct on-site customer visits as needed
- Cultivate customer growth and relationships
- Work hand in hand with transportation coordinators on brokering and provide effective feedback as needed
- Communicate effectively with customers, carriers, shippers, and team members
- Involvement in spot pricing carrier negotiations and RFP (Request for Pricing form - Proposal) RFI (Requisition for Information)
- 2 years brokerage operations experience preferred
- Transportation or supply chain related experience preferred
- Business development personal training, sales knowledge, and highway service knowledge
- Apply knowledge of organization, communication, conflict resolution, and time management skills
- Use basic computer skills - Microsoft Excel, Word, PowerPoint, 10 Key, and Data Entry
- Registry Monitoring Insurance Services (RMIS) skills recommended
- Transportation Management System (TMS) skills recommended
- Ability to work with others and be a positive influence on co-workers
- Utilize professional phone and email communication skills
- Ability to multi-task with frequent interruptions
- Effective customer service skills and the ability to service both internal and external customers
- Ability to provide oral and written reports, business correspondence, and effective presentation of information to customers, team members, and managers
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Capable of working independently and making decisions with limited supervision
- Sit, stand, walk, and reach with arms - Completion of paperwork, long consecutive hours of typing and using the computer
- Talk daily to customers, team members, vendors, etc.
- Ability to hear what the team members communicate
- The incumbent must occasionally lift and/or move up to 25 pounds.
- Ability to travel