Assistant Facility Manager, Valet Operations
SP+
- Baton Rouge, LA
- $18.00 per hour
- Permanent
- Full-time
- Participate in programs to improve client and guest satisfaction.
- Ensure guests are receiving timely and exception service by:
- Courteously assisting guests by answering any questions they may have;
- Assisting guests in and out of their vehicle;
- Driving, parking and retrieving guest vehicles in a safe and professional manner; and
- Having a thorough knowledge of all areas of the valet operation, major streets, landmarks and freeways in the area.
- Create a staffing schedule according to the anticipated daily vehicle volume.
- Maintain full compliance to the standard operating procedures, while ensuring the safety and security of vehicles and keys at all times.
- Prepare and process daily paperwork according to audit compliance standards.
- Quickly distinguish vehicle make and models; have a general knowledge of vehicle operations.
- Ensure that drive lanes and crosswalks are clean of debris, water, oil spills, etc.
- Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
- Review damage claims.
- Assist with hiring, training, and coaching an excellent valet team.
- Substitute for any position, if necessary.
- Complete other duties as needed.