Customer Service Representative - State Farm Agent Team Member
- West Haven, CT
- $50,000-60,000 per year
- Permanent
- Full-time
- Health stipend
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Our agency has proudly served the community for 6 years, earning recognition as a 2x Chairman’s Circle recipient. With a small but dedicated team of three, we focus on creating a supportive and professional environment where everyone thrives.We value growth and loyalty, offering benefits such as one week of paid sick leave after a 90-day probation period, and tiered vacation time based on years of service (up to three weeks).As a business management graduate and Chartered Financial Consultant (CHFC), I understand the importance of education and development. We're looking for candidates with a strong aptitude to learn, a customer-focused mindset, and the potential to excel in sales.Our office culture is business casual—professional yet relaxed—where team members feel comfortable and motivated to succeed. Join us and be part of a high-performing team that’s committed to excellence!Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
- Bilingual Spanish preferred