Data Analyst
Skan
- Menlo Park, CA
- Permanent
- Full-time
- Ability to interpret data and build/modify dashboards jointly with customers, and based on data, propose potential process improvement solutions with internal teams and customer stakeholders.
- Work with data to arrive at key metrics and KPI’s for our customers. E.g. NPS (Net Promoter Score), FPR (First Pass Rate) etc.
- Create dashboards with a high level of creativity to bring out powerful business value through insights and stories and present to internal stakeholders.
- Uncover trends and correlations through data mining and analysis to develop insights that can improve the business and help make effective decisions.
- Analyze unique operational data to find new and deep insights that bring our customers' value.
- Utilize Power BI and experiment with infographics to make our rich data as actionable as possible.
- Collaborate and innovate with our data science team to unlock new value drivers from our data.
- Participate in customer value engineering meetings and gain first-hand experience on business value.
- Participate in standardizing the value engineering framework and report templates at Skan.
- 4+ years of business intelligence or data analytics experience – experience with Snowflake and Microsoft PowerBI preferred.
- 3+ years’ experience working with BI tools or any data-specific role with a sound knowledge of database management, data modeling, business intelligence, SQL querying, data warehousing, and online analytical processing.
- In-depth understanding and experience with Microsoft BI stacks such as Power Pivot, SSIS, SSRS, and SSAS.
- Experience using Python to parse, structure, and transform data.
- Affinity for numbers and metrics.
- Ability to create user friendly and concise dashboards which enable the customer to understand their process better.
- Clear and effective communication skills.
- Team Player with willingness to learn. Ability to coordinate with different teams across the organization.
- Analyzing industries, overall economic and corporate trends.
- Conduct and facilitate internal and external research and discovery around customer business processes.
- Hands-on experience with PowerBI.
- Previous industry experience in Banking, Finance or Healthcare
- Data Analytics certification.
- 100% coverage of Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Unlimited Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long-Term Disability
- Work From Home
- Stock Option Plan