Assistant Restaurant Manager
Omni Hotels & Resorts
- Hilton Head Island, SC
- Permanent
- Full-time
- Supervision of all outlets during operation
- Assist in overall supervision of the department as outlined in manager's job description.
- Check staff punctuality and document call off and tardiness.
- Complete environmental checklist for dining room.
- Spot check liquor pars.
- Order daily supplies, utilize birchstreet
- Ensure that pre-shift meeting conducted with service staff on a daily basis for all shifts
- Train and ensure that service personnel follow designated service scenarios
- Train, coach and counsel and effectively communicate with all Outlets staff
- Assist in Outlets as necessary
- To monitor and critique the quality and consistency of the food product.
- Bring innovation and creative ideas and be able to plan ahead
- Maintain cleanliness and health code standards
- Handle guest comments and complaints and ensure guest satisfaction.
- Completed required MOS audits
- Stay on the floor during peak hours, communicate with guests and receive feedback. Monitor associate performance and assist as needed as well as guests experience.
- Examine food preparation and beverage presentation to ensure quality standards are met.
- Mini-Bar procedures.
- Maintain condition of Café & Black Gold Bar
- Administrative responsibilities: such as payroll, scheduling, ordering, daily recaps, etc.
- Monitor food waste.
- Assist in completing inventory process and ordering necessary items
- Monitor labor and payroll costs.
- Check bar controls, shot glass use, red lining, bottles totally empty.
- Must be familiar with and adhere to all liquor liability laws:
- Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests. Monitor and control productivity of all Outlets (includes Restaurant, Room Service, Bar, Mini Bar & Gift Shop). Proper scheduling according to business demands, etc.
- Assist manager in:
- Scheduling
- Forecast weekly
- Forecast monthly
- Completing weekly payroll
- Participate in interviewing new employees.
- Prepare maintenance requests and follow-up.
- Complete other assigned duties.
- Cost control
- Monitor food and liquor requisitions
- Ideal candidate must have at least 1 year of experience as an F&B Supervisor in a 4 diamond hotel, high school diploma or equivalent required,
- Bachelors degree preferred.
- Individual must be able to work in fast pace environment and multitask.
- Proven effective leader and ability to delegate.
- Able to train, develop and lead a team to success.
- Computer literate and detail orientated a must, basic mathematical skills and be able to create and understand financial reports.
- Must possess excellent written and verbal communication skills as well as organizational skills.
- Flexible schedule to include weekends and holidays.