System Administrator L3
- Marysville, OH
- $47.00 per hour
- Permanent
- Full-time
Location: Marysville, OH (Onsite)
Pay rate: $ 47 an hour
Benefits: Medical, Dental, and Vision coverageJob Description:Daily Tasks Performed
Design, develop, and maintains Microsoft Windows client architecture through a strong understanding of industry best practices, and manages solutions to support management of endpoint devices as well as provides advanced troubleshooting for complex issues related to Operating System, Enterprise Software or Configuration settings on these devices.
The Client Engineer Sr role is responsible for the definition of technical standards and maintenance of end user compute devices. They are to performs well-organized and timely deployments of application, major upgrades, security updates and patches to this environment.
They will also assist with final resolution of escalated incidents and participates in problem management activities to address reoccurring issues.
The Sr Client Engineer participates in and/or manages cross-functional team projects to implement new or updated technology to improve the stability, security, management, or efficiency of our compute resources add and stive to the goal of a zero-touch desktop deployment system via Autopilot with MEM for windows device.What will this person be working on
Definition of technical standards and maintenance of end user compute devices
Performs well-organized and timely deployments of application, major upgrades, security updates and patches to this environment.
Development and management of a zero-touch desktop deployment system
Development of the strategic project goals and targets for the Digital Workplace unit annually
Participates in and/or manages cross-functional team projects to implement new or updated technology to improve the stability, security, management, or efficiency of our compute resources.Position Success Criteria (Desired) - 'WANTS'
Professional writing skills
Experience in management level presentations
Project Management skills
Excellent communication and interpersonal skills required to work effectively with a wide range of design, construction, and technology specialists
Advanced Windows and MAC operating system configuration and troubleshooting knowledge
Experience with Microsoft Intune Endpoint Manager.
Experience working with Microsoft Defender for Endpoint or similar antivirus product
5 years working with Active Directory and Group Policy
Experience using Service Now or other related ITSM platform
Hands on experience of ongoing administration and service maintenance
Knowledge of Windows platform and Intune / SCCM (Configuration Manager) deployment tools
Windows 10/11 troubleshooting skills
Experience with Windows Server 2016/2019 interface and management
Knowledge of Microsoft Group Policy Objects and Group Policy Preferences
Strong writing skills for client facing documentation and executive-level communications
Strong technical troubleshooting and analytical skills
Communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
Microsoft Endpoint Configuration Manager or Endpoint Manager experience is a plus
Experience with Microsoft cloud licensing; Microsoft 365 E3 and E5, EM+S, Intune, or Office 365 E3 is a plus
Application packaging and deployment within targeting UEM applications such as MS Endpoint Configuration Manager, and Intune.
Custom reporting and dashboard creation within UEM tools to include PowerBI
Deployment compliance evaluation and stakeholder reporting
Regular collaboration with IT support peers and IT executives
Escalation and collaboration with application support vendors
Image Management: endpoint (PC and Server) operating system build, customizations (task sequence), and deployment
Operating system version upgrade provisioning and deployment
ITIL foundations use ITSM tools to include inventory, incident, request, problem, change and release management activities
Regular use of PowerShell scripting
Testing and distribution of authorized patches
Support administration and rollout of security products.