Sr. Staff Program Manager, NPI
- Devens, MA
- Permanent
- Full-time
- Responsible for managing large-scale, highly complex new product introduction programs and/or multiple NPI projects involving internal and external stakeholders
- Working with the assigned NPI Lead to directly and indirectly driving program execution and all NPI efforts while ensuring that all program deliverables and efforts are connected and meet internal and external customer requirements
- Proactively identify and assess areas of risk, escalate issues in a timely manner, and proactively propose solutions
- Provide regular project updates (written and verbal) to internal and external stakeholders
- Identify and communicate the program critical path to ensure cross-functional alignment and focus.
- Develop and manage budgets (including resource loading) for the program.
- May collaborate with and lead multiple project managers all working on one program.
- Create and maintain the program scope, schedule, budget, risk register, and other program infrastructure. Define and facilitate internal meeting cadence to maintain team alignment, short circuit issues, and provide a forum for escalation.
- Define, plan, and facilitate customer meeting cadence, visits, and workshops as required.
- Drive resolution of critical program risks and issues
- 10+ years of successful, demonstrated experience in managing large, technically complex new product development/introduction projects and programs.
- 5+ years of experience in the medical device industry.
- Mastery of common manufacturing process qualification procedures such as PPAP, IQ/OQ/PQ, capability studies, measurement systems analysis, etc.
- Mastery in leading a cross-functional team comprised of process development engineering, manufacturing engineering, quality engineering, and operations.
- Demonstrated experience managing external relationships, especially with customers.
- Self-motivated with a strong sense of urgency.
- Basic knowledge of GMP, FDA QSR, and ISO 13485 requirements.
- Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint); mastery level Microsoft Project.
- Excellent verbal and written communication skills and comfortable presenting to different audiences including experience presenting to executive leadership teams.
- Excited about taking on new challenges in the metal additive manufacturing industry and working in a fast-paced startup environment. Experience in a fast-paced startup environment is preferred.
- Occasional travel to customers and suppliers, including internationally, as required.
- Medical, dental, vision, and life insurance are available to you starting on your first day of employment
- Generous time off package, including vacation PTO, sick PTO, and 14 company-paid federal holidays
- 401(k) with company match and stock options