Account Representative - State Farm Agent Team Member

State Farm

  • Chicago, IL
  • $20.00-30.00 per hour
  • Permanent
  • Full-time
  • 18 hours ago
ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Jim Tom - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.RESPONSIBILITIES:
  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.
  • Proficient with the customer service team and daily operations to drive retention and cross selling
  • Develop new prospective customers in various methods
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented, organized, and able to multitask.
  • Problem-solving abilities.
  • Multiple yrs years of experience in a similar role preferred
  • organizational skills.
  • Property & Casualty, and Life & Health Insurance licenses required
  • Experience in similar role
  • Strong works ethics
  • Persuasive
Benefits:
  • Base comp (doe)*
  • Incentive bonus*
  • Paid time off
  • Profit sharing plan
  • M-F 9-5 schedule (No evenings or weekends)
  • Opportunity for advancement
  • Professional office environment
Note: This is a position with a local State Farm Agent's office, not State Farm Companies.

State Farm