Emergency Medical Services (EMS) Support Specialist

• Monitors emergency response vehicles, generators, equipment trailers, and equipment throughout the county and identifies needed repairs or maintenance;

• Performs minor repairs for EMS equipment;

• Monitors and maintains a variety of equipment, such as satellite phones, portable and mobile radios, and response vehicle equipment;

• Initiates requests for maintenance and repair work and purchase orders to acquire machinery, tools, and materials;

• Operates and drives emergency response vehicles, disaster medical supply unit, and other equipment;

• Reviews department inventory to ensure reasonable inventory limits and replacement parts in facilities, emergency trailers, and response vehicles;

• Researches and provides recommendations, or with approval, purchases tools, supplies, equipment, and parts from a variety of sources;

• Receives goods from vendors and checks for proper quality, quantity, condition, and price;

• Picks up parts from vendors; repairs and refurbishes equipment and peripherals from available parts;

• Reviews, updates, and maintains accurate information related to materials, parts, supplies, and related items in an inventory database system;

• Develops written procedures for facility-related functions;

• Maintains hardware and software inventory;

• Provides training to users and other technical staff and advises on best practices;

• Keeps simple records and prepares simple reports;

• May be assigned as a Disaster Service Worker (DSW), as required*;

• Performs other related duties, as required.

• Possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver's authorization.

• EMT certificate is preferred.

• Must complete Emergency Vehicle Operators/Operations Course (EVOC) within six (6) months of appointment;

• *As a condition of employment, pursuant to California Government Code Sections 3100-3109 and Local Ordinance, all County of Santa Clara employees are designated Disaster Service Workers (DSWs), including extra help. A DSW is required to complete all assigned DSW-related training, and in the event of an emergency, return to work as ordered.

• Equipment and practices used in installing, maintaining, and repairing inter-communication systems;

• General principles and practices of local and regional emergency communications systems;

• Various procurement methods to purchase supplies or services for the Emergency Medical Services Department;

• Stock control systems, both manual and computerized;

• Inventory methods and procedures for receiving and issuing materials and goods;

• General medical terminology;

• Common computer systems and applications.

• Learn to diagnose problems and adjust and make repairs to a variety of radio and other related electronic communications equipment;

• Troubleshoot technical problems and identify alternative technical solutions;

• Drive EMS vehicles;

• Use a variety of hand tools to install, maintain, repair, modify, and operate electronic equipment;

• Prepare and maintain records and reports of work in progress or completed;

• Understand and carry out oral and written instructions;

• Communicate effectively, both orally and in writing, with people of diverse backgrounds and cultures;

• Establish and maintain effective working relationships with those contacted in the course of work, at all levels, including colleagues, the public, and representatives of other agencies.

• Walking, standing, sitting, and/or lifting for extended periods of time;

• Push, pull, grasp;

• May be required to work outside, which includes working in inclement weather conditions.

County of Santa Clara