
Server
- Westlake, OH
- Permanent
- Full-time
- Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations
- Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations
- Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
- Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests
- Restock and clean as instructed, including side work for opening and closing of the restaurant
- Must have a strong focus on putting the guest first with exceptional customer service experience
- Previous experience working in food service is preferred
- Possesses strong, organizational and time management skills
- Educational requirements include a high school diploma or equivalent GED certification
- Must have excellent communication and interpersonal skills with customers and coworkers
Experience a comfortable and relaxing stay near Lake Erie and Downtown Cleveland at the Courtyard Cleveland Westlake. Enjoy spacious accommodations loaded with deluxe amenities like complimentary WiFi, a mini-fridge, and pillow-top bedding. Ideally located in Westlake near several of the area’s most popular attractions, including Crocker Park Shopping, Progressive Field, Rocket Mortgage FieldHouse, and the Cleveland Metroparks Zoo, plus the shores of Lake Erie are within walking distance. Built for efficiency, we are the ideal hotel for business travelers and are located near Hyland Software, TravelCenters of America, Avient Corporation, the Cleveland Clinic, and Ford Motor Company