Fire Alarm Service Technician
Red Hawk Fire Protection
- Puyallup, WA
- $35.00-55.00 per hour
- Permanent
- Full-time
- Knowledgeable in the life safety/security industry.
- Ensures compliance with all cities, state and federal regulations as applicable to service, installation, and maintenance of all systems including OSHA safety standards.
- Ability to read and understand construction documents including plans and specifications.
- Proven analytical thinking and critical thinking skills.
- Exceptional communication and presentation skills.
- Client-driven people skills and proven ability to build long term customer relationships.
- Must be able to pass a pre-employment drug test, background, and reference check.
- WA State EL-06 Journeyman License.
- NICET II or higher.
- Seattle FA-1 Certificate
- Valid State Driver’s License.
- Installs, repairs, tests, and handles the maintenance of projects as assigned.
- Serves as first point of contact with internal and external customers as it relates to fire alarm service calls, and scheduling with applicable authorities.
- Reviews bids for quality control purposes and recommends requirements to management.
- Reports deficiencies in a timely and effective manner.
- Provides customer training as required.
- Performs on-call duties as outlined and as required by contract obligations and management.
- Expedites and ensures accuracy with all service, testing, inspection correspondence, work orders, and other associated paperwork.
- Carries out administrative duties as needed to perform projects to completion.
- Provides customer service and represents Red Hawk Fire Protection in a professional manner.
- Ensures compliance with all city, state, and federal regulations as applicable to service, installation, and maintenance of all systems including OSHA safety standards.
- Maintains vehicle, uniform, and tools per policy.
- Accurately completes all paperwork directly related to service orders and projects.
- Installs conduit as necessary.
- Trains customers on the usage of all applicable products for installation and/or upgrades.
- Travels as necessary within the Puget Sound area.
- Maintains a professional appearance at all times.
- Maintains confidentiality at all times.
- Performs all other duties as assigned within qualifications.
- Strong organization skills, good email and phone etiquette, prioritizing, ability to communicate precisely.
- Knowledgeable in programs like Word, Excel, and email applications like Mac mail or Outlook.
- Ability to work at a fast pace, fire alarm and security industry experience.
- Must be able to pass a drug and background check.