Domestic Violence Shelter Advocate (Bilingual Spanish) - Evenings & Weekends & Overnight at Transition House
Jessye Kass Consulting
- Cambridge, MA
- $21.00 per hour
- Permanent
- Part-time
- Reports To: Shelter Operations Manager and Director of Emergency Housing Services
- Compensation: $21 an hour with up to $1.50 additional for language competency
- Schedule: Part-time, minimum 16 hours, maximum 30 hours per week
- Shifts: At least one weekend day or evening shift required + weekday evenings
- Relief: Weekday Evenings (5pm–11pm), Overnights (11pm–9am), and Weekend Shifts (9am–5pm or 5pm–11pm). Flexibility required.
- On-site work required
- Bilingual in Spanish is required.
- As part of a dedicated Shelter Team of 20 staff, you’ll support and empower survivors of domestic violence and their families. You'll also enjoy team connection through events like team dinners and bowling nights.You will share a beautiful and organized office space with the Shelter Operations Manager.
- The schedule is set monthly and staff sign up for available shifts each month. Major holidays earn time and half pay as well as the last week of the year for shifts worked.
- The shelter serves nine (9) households, with regular community-building activities like house meetings, movie nights, multicultural dinners, and structured evening play for children.
- This role includes regular exposure to emotional support animals, cleaning products, chemicals and solvent, and occasionally, (for short periods) working in outdoor weather.
- You must be able to move up to 30 lbs unassisted and navigate stairs as needed.
- Manage the crisis hotline during shift, providing support, resources, and referrals.
- Provide individual advocacy and trauma-informed support to residents as needed.
- Address issues during shift, including resident conflicts or emergencies, and notify on-call staff when necessary.
- Maintain knowledge of local and statewide resources (housing, benefits, legal, medical) to support survivors of domestic violence.
- Conduct regular facilities checks to ensure shelter safety and security.
- Maintain cleanliness of the shelter; report issues to the Shelter Manager.
- Prepare rooms for new participants and clean rooms after move-outs.
- Follow emergency procedures and uphold group living expectations.
- Communicate clearly and promptly with staff about participant needs and incidents.
- Complete shift reports, data entry, and required documentation accurately and on time.
- Attend required supervision, staff meetings, training, and agency events.
- Participate in creating a collaborative and supportive team environment.
- Perform additional duties as assigned by the Director of Housing Programs.
- Bilingual capacity required in Spanish
- Personal commitment to the mission, work, and values of Transition House.
- Experience working with extremely marginalized people including individuals who are experiencing homelessness, mental illness, substance use, or domestic violence.
- Ability to utilize critical thinking skills, exercise appropriate personal responsibility, and retain a positive outlook amidst challenging circumstances.
- Self-motivation, cultural humility, respect and value of diversity, belief in client autonomy, and ability to work collaboratively and constructively with others.
- Ability to communicate clearly both in writing and verbally in English, including creative communication skills with adults and children of all ages
- High level of proficiency with the Internet, Google Suite, ZOOM, and Microsoft Office Suite.
- Ability to address conflict and contribute alternative solutions in a direct, constructive and positive manner; balance competing priorities efficiently, such as: agency and program residency requirements and client needs, agency, and expectations.
- Compensation: $21/hour, with an additional $1.50/hour for fluency in Spanish
- Schedule: Part-time (16–30 hours/week) with evening and weekend shifts available
- Support & Growth: Ongoing professional support, regular supervision, and access to agency-wide training opportunities throughout the year
- Work Culture: A values-driven, team-oriented environment rooted in social justice and survivor-centered practice
- Team: Collaborative and supportive team with colleagues who are unabashedly passionate about being of service.
Jessye Kass Consulting is assisting with this search. To apply, click here. In lieu of a cover letter, you will be asked 2 short answer questions and will upload your resume.The two questions will be:What are the key experiences (life or work) that best prepare you for this position?What interests you in working with domestic violence survivors?Why is this role - and the schedule - a fit for you right now?If you have any accessibility issues, need accommodations, or have questions, please contact Jessye Kass ( ).No phone calls, please.Criminal Offense Record Information (CORI) background check prior to hire. Findings will not automatically disqualify candidates.