Detox Intake Coordinator
- Grand Haven, MI
- Permanent
- Full-time
- Screen patients via phone and walk in inquiry, initiating insurance verification, scheduling assessment and intake
- Complete all paperwork clearly, concisely, and in line with policy and procedure.
- Effective communication with hospital staff (physicians, nursing etc) as it pertains to patient assessment, continued stay, and discharge planning.
- Maintain HIPAA
- In facility round and follow up calls on patients daily according to policy and procedure
- Formulate discharge and aftercare plans with patient’s involvement
- Reporting of daily census to corporate office
- Perform community outreach telephone calls daily to various agencies
- Completes Bio-psychosocial assessment
- Other related duties as determined by supervisor
- Bachelor’s degree in Human Services with at least a minimum of 2 years of social service and/or clinical service work
- Must have knowledge of addiction and/or dependence
- Substance abuse counselor and/or case manager, previous experience in substance abuse withdrawal, MAT Treatment, or detox is a plus
- Must be a team player that is willing to accept and promote goals with minimal supervision and have the ability to assist and support others
- Ability to identify problems and implement solutions
- Ability to handle stressful situations and interact with others
- Past experience in hospital setting and hospital management preferred
- Satisfactory drug screen and criminal background check
- Competitive salary
- Comprehensive benefits package including medical, dental, vision and 401(K)
- Generous paid time off accrual
- Excellent growth and development opportunities
- Satisfying and rewarding work striving to overcome the opioid epidemic