
Manager - Banquet
- Rock Island, IL
- $56,250 per year
- Permanent
- Full-time
- Direct the activities of daily operations of front-line staff/unit personnel as required; evaluate performance, coordinate scheduling of personnel to provide adequate staffing, instruct employees on policies, procedures, duties; handle disciplinary matters.
- Responsible for all aspects of the event from conception, planning, inter-department communications for execution of the event and post event follow-up. Work in unison with Sales and Catering manager to ensure events are well organized and event contact is pleased with the operation.
- Develop and maintain a service culture that ensures the delivery of superior internal/external guest service by all team members.
- Prepare various operational reports; keep records pertaining to purchases, sales and requisitions. Ensures product quality. Controls food & labor costs.
- Use of multiple varieties of chemicals and ware washing devices.
- Operate in mentally and physically stressful situations.
- Operates Powered Equipment
- All other duties as assigned.
- Assists in casino Food & Beverage operations, which include but not limited to; casino floor beverage servers, casino floor bar, Sports Bar FOH operations, Blue Square Café operations, Buffet operations and any tasks assigned.
- High School Diploma
- Some College or equivalent experience
- Knowledge and experience monitoring food/beverage, labor costs, and inventory control. Experience with ordering and inventory procedure
- Knowledge of all bar equipment usage, Alcohol Beverage Control regulations, and gaming laws
- Minimum 1 year of experience in catering and conference center event execution or public facility management with a strong background in décor, banquet food production and ability to effectively engage in sales lead generation.
- ServSafe Certification (preferred)
- Knowledge of basic accounting procedures
- Excellent organizational and multi-tasking skills
- Ability to coach, develop, and train others
- Keen Decorating ability
- Verbal Communication
- Written Communication
- Hearing of Conversation Level
- Color Vision
- Both Hands Required
- Both Legs Required
- Standing and walking 75% of time in a fast paced and busy environment
- Ability to lift up to 50 pounds frequently
- Competitive wages with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts