
Patient Service Center Site Coordinator/Lead Phlebotomist-Saint Petersburg
- Saint Petersburg, FL
- Permanent
- Full-time
- Observe and report any performance, compliance or staffing related issues to supervisors
- Manage and monitor patient flow, wait times, inventory levels and information logs
- Monitor monthly productivity reports and report any deviations as necessary
- Address any customer service related issues in a prompt and respectful manner
- Promote team work, cohesiveness and effective communication among coworkers
- Perform blood collections by venipuncture and capillary techniques for all age groups
- Collect specimens for drug screens, paternity tests, alcohol tests etc.
- Perform data entry of patient information in an accurate and timely manner
- Process billing information and collect payments when required
- Prepare all collected specimens for testing and analysis
- Administrative and clerical duties as necessary
- Travel to additional sites when needed
- High school diploma or equivalent
- Minimum 1 year of experience as a phlebotomist
- Prior experience is a leadership position is a plus
- Phlebotomy certification from an accredited agency is preferred
- In depth knowledge of phlebotomy duties, responsibilities and techniques
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Comfortable working under minimal supervision
- Reliable transportation and clean driving record if applicable
- Flexibility to work overtime as needed
- Able to pass a standardized color blindness test