Compensation DataThis position offers a base salary typically between $140,000.00 and $222,000.00. The position may be eligible for a role specific variable or performance based bonus and or other compensation elements. For an overview of our benefits please DescriptionAs an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.The Associate Director, Patient Access Solutions Performance Monitoring will develop the strategy and implement a performance monitoring plan for all patient support programs through dashboards, reporting in partnership with our patient services vendors. This role gains insights for the end-to-end patient journey, including co-pay, adherence, hub operations, external landscape/monitoring, and overall program strategy & market dynamics as well as program design.The incumbent will be accountable for partnering with various franchise, PSS and market access teams, with a significant focus on ensuring that we bring analytics rigor to all patient facing programs and helping to drive/influence key decisions.This role is based on-site at our Ridgefield, CT location with hybrid flexibility of 2-3 days per week on-site.Duties & Responsibilities
Establishes dashboards and reporting/monitoring tools to assess program performance and translate data into insights to manage performance and evolve our patient support programs.
Establishes patient services performance KPIs and continually assess impact of key patient support program initiatives.
Manages vendor analytics and reporting for timely delivery of analyses in collaboration with our analytics and insights team.
Drives design and performance of patient programs by leveraging insights and analytics.
Champions new innovative analytical solutions in partnership with the analytics & insights team to help deliver personalized and customized experience to our patients.
Leads and coaches a team to manage quality, compliance and performance across internal cross functional teams and vendor(s) that provide services to Boehringer Ingelheim US Patient Services in support of our patients.
Identifies development areas and opportunities to grow and develop team members.
Drives decision making via a disciplined, hypothesis-driven approach utilizing data and analyses to shape the findings into executive level presentations highlighting key actions.
Requirements
BA/BS degree; advanced degree preferred.
Three to five (3-5) years relevant data analytics, market access, marketing, patient services or related experience.
Ability to manage and analyze large amounts of data across multiple vendor and patient support programs.
Creation of dashboards and ability to derive insights out of patient support program data along the entire journey.
Experience with management of patient services data and demonstrated financial acumen preferred.
Experience in leading and managing cross-functional projects internally and across vendors to enhance or update support programs as needed.
Successful track record of managing external vendors.
Detailed understanding of affordability and patient support program data.
Knowledge of pharmaceutical manufacturer compliance requirements, HIPAA regulations.
Several years' experience working with or in Patient Services HUBs preferable.
Experience with specialty products preferred.
Knowledge and experience in Medicare Part Band D. Reimbursement process, specialty pharmacy experience preferred.
Experience in Stakeholder management and driving collaboration across cross- functional teams.
Eligibility Requirements:
Must be legally authorized to work in the United States without restriction.
Must be willing to take a drug test and post-offer physical (if required).
