
Care Manager
- Philadelphia, PA
- Permanent
- Full-time
- Assess members to determine care coordination and case management needs for all referred members.
- Completes comprehensive person-centered assessment of physical health, psycho-social health, and environmental health as social determinants of health and supportive needs.
- Identifies problems/barriers for care coordination and appropriate care management interventions.
- Coordinates physical, behavioral health, and social services.
- Provides medication management, including regular medication reconciliation and support of medication adherence.
- Creates a plan of care to assist members in reducing/resolving problems and or barriers so that members may achieve their optimal level of health.
- Identifies both short- and long-term goals and associated time frames for completion. Share goals with the member and caregiver as appropriate.
- Identifies and implements the appropriate level of intervention based on the member’s needs and clinical progress.
- Schedules follow-up calls as necessary and makes appropriate referrals. Implements actions to address member issues. Documents progress towards meeting goals and resolving problems.
- Coordinates care and services.
- Associate's Degree in Nursing (RN) required
- Current and unrestricted Registered Nurse licensure in Pennsylvania required
- Minimum of 3 years clinical practice experience in Med/Surg, emergency medicine, home care or behavioral health experience preferred.
- Minimum of three years of experience as a case manager, preferably providing telephonic case management
- Eligible to sit for Case Management certification after 12 months of employment. Must obtain this certification after 2 years of employment.
- Certification as a case manager preferred
- Proficiency using MS Office (Word, Excel, Outlook), internet applications, and electronic medical record and documentation programs
- Ability to meet deliverables within designated timeframes; strong organization and communication skills
- Valid driver’s license with car insurance