Operations Support Specialist
- Columbus, OH
- Permanent
- Full-time
- Aircraft administrative support services
- Systems and tools administration support services
- Operations administrative support services
- Crew administrative support services Responsibilities:
- Aircraft administrative support services:
o Logistics support for items required onboard the aircraft; ordering and arranging required stock items.
o Support with maintaining the timely distribution of cyclical database download.
- Systems and tools administration support services:
o Support with organizing and distributing information within certain systems.
- Operations administrative support services:
o Proactively review and support of licenses and subscriptions (databases and accesses).
o Provide timely support for aircraft phase-ins and phase-outs, including system and subscription updates.
o Support operating groups with timely data and reports.
- Crew administrative support services:
o Assist with maintaining crew lifecycle within systems.
o Support with keeping track and monitoring crew documentation expiry dates.
o Consult with relevant groups in connection to pre-notifications, licence renewals and assessments of competence.
o Assist with liaising with both internal and external training providers to ensure quality standards of training.
o Support with monitoring all crew documentation to satisfy needed requirements.
o Assist with processing crew member training records and qualifications. Required Skills and Experience:
- Proven results in an administrative role or similar.
- Strong attention to detail while performing duties with a high degree of accuracy.
- Excellent verbal and written communication skills.
- Multi-tasking effectively, prioritizing appropriately, and timely completion of assigned tasks.
- Demonstrated ability to exercise good judgment with the ability to work independently and solve problems.
- Professional attitude, and ability to maintain confidentiality and discretion in handling sensitive data.
- Ability to remain organized and function well in a high-paced environment.
- Highly determined, a quick learner and able to adopt a lateral approach to problem solving
- Fluent in both written and spoken English.