Part-time Universal Banker
People First Federal Credit Union
- Allentown, PA
- Permanent
- Part-time
- Delivers an exceptional member experience by actively listening to our member's needs through various communication channels. Uncovers financial solutions through conversations and recommends credit union products and services that support the member's financial goals. Maintains current knowledge of all credit union services, policies, and promotions. Completes transactions with minimal errors according to established Credit Union policies, procedures and regulations.
- Analyze and process loan applications. Obtain necessary documentation for each loan type and submit completed loan requests to loan officers for approval.
- Assists members with opening, servicing, and closing of credit union accounts. Enroll members in credit union programs and services, providing accurate information, guidance, and documentation on products selected.
- Performs a variety of miscellaneous tasks including keyboarding, filing, computer input and answering the phone.
- Assists members and potential members through all communication channels; answers questions about products, services, and resolves problems that are within their authority to resolve; refers problems that are beyond their authority to their supervisor, along with their recommendations.
- Performs Teller/Member Solutions Representative/Member Relations Associate duties/responsibilities when needed. Travels to branches when needed.
- Paid time off
- 401k Plan
- Travel reimbursement
- Telemedicine
- Mondays, Thursdays, and Fridays: 10:00 am - 4:00 pm
- Saturdays: 9 am - 12 pm
- Tuesday or Wednesday: 10 am to 3 pm (would work one day and have the other day off)
- High school diploma or GED required
- Lending experience is required
- Teller experience preferred
- Must be willing to travel to all branches
- Professional, well-developed interpersonal skills essential for servicing Credit Union members and projecting a positive image as a credit union representative.
- Excellent written and verbal skills
- Ability to prioritize and manage multi-functional tasks.