
A/R Medical Biller/Follow-up Specialist
- Westchester County, NY
- $60,000 per year
- Permanent
- Full-time
- Log onto insurance carrier websites to update claim information and monitor statuses.
- Contact insurance carriers via phone to obtain claim status updates.
- Take comprehensive notes during calls and document interactions accurately within the company's system.
- Identify issues halting the claim process, such as incomplete information or errors.
- Take corrective actions or escalate issues to ensure claims are resolved promptly.
- Verify and update membersÂ’ demographic and insurance information as needed.
- Collaborate with internal teams to resolve claim delays and improve collection rates.
- Hybrid work schedule: one day per week onsite with flexible remote options.
- Prior experience in A/R follow-up or medical billing.
- Familiarity with insurance carriers and their online portals.
- Strong verbal and written communication skills.
- Ability to troubleshoot and resolve claim issues efficiently.
- Knowledge of billing and coding practices is advantageous.
- Experience with in-house systems or EMR/EHR platforms, especially EPIC, is preferred.
- Strong organizational skills and attention to detail.
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and growing team.
- Ongoing training and professional development.
- Supportive work environment focused on growth and success.