Innovations Program Coordinator
- Independence, OH
- Permanent
- Full-time
CBIZ Inc. is seeking a forward-thinking Innovations Program Coordinator to champion our innovation efforts through the Brightidea cloud-based platform. This role is centered on facilitating and accelerating the evaluation, adoption, and implementation of new commercial products and innovation suggestions from across the business. The ideal candidate is passionate about fostering a culture of innovation, skilled at managing collaborative evaluation processes, and adept at leveraging digital platforms to capture and advance new ideas. The successful candidate will match their passion for innovation enablement with platform (Brightidea) support, including occasional user administration and usage reporting.Essential Functions
- Coordinate the end-to-end evaluation process for new software, tools, and innovation suggestions submitted through Brightidea, ensuring all ideas and proposals are efficiently reviewed, routed, and advanced as appropriate.
- Organize, schedule, and facilitate product/vendor evaluations, gathering input and guiding teams (and their sponsored external vendor partners) through structured preparatory and presentation activities.
- Serve as the main point of contact for Innovation showcase communications—sharing updates, highlighting success stories, and providing status reports to management and cross-functional teams.
- Coordinate follow-up activities, document outcomes, and track the progress of innovation initiatives from ideation through pilot, adoption, or closure.
- Generate regular and ad hoc reporting on platform usage, innovation pipeline status, and program impact, supporting continuous improvement and management insight.
- Provide user support and basic administration of Brightidea (e.g., user setup, permissions), while streamlining platform access to enable rapid participation.
This remote position requires regular virtual collaboration and coordination with management, technical teams, and business leaders via online meetings and digital communications.Required Qualifications:
- Demonstrated experience facilitating innovation, change management, or new technology adoption programs; experience with Brightidea or similar cloud-based innovation platforms is strongly preferred.
- Strong communication and interpersonal skills, with a proven ability to engage, coordinate, and motivate diverse stakeholder groups.
- Highly organized, detail-oriented, and proactive in managing multiple priorities and moving initiatives forward.
- Familiarity with the professional services sector (accounting, tax, consulting) and related business challenges is an asset.
- Self-starter comfortable working independently in a remote environment and utilizing digital tools for collaboration (e.g., MS Teams, Office 365).
- Experience with basic cloud platform administration and usage reporting; ability to create clear, actionable summaries for stakeholders.
- High School Diploma or GED required
- Bachelor's degree or two years of experience on a specialized subject matter
- Must maintain current required licenses and certifications relevant to field of expertise
- Demonstrates the ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
- Effective customer service skills
- Proficient use of applicable technology
- Ability to work in team environment as well as independently