Senior Manager of Health Information Technology

• Lead the administration, enhancement, and strategic planning of the CareLogic EHR and related clinical technology tools. Oversee EHR maintenance by coordinating and validating system updates, patches, and integrations.
• Supervise and support the EHR Administrator, ensuring timely and effective management of configuration requests, forms, templates, and user issues.
• Oversee the integration and management of BI reporting tools in coordination with the Data & Analytics Manager. Ensure EHR data accuracy, performing routine audits, and resolving discrepancies across platforms.
• Guide implementation and adoption of clinically focused AI tools, ensuring seamless integration with clinical workflows and provider experience.
• Act as a key point of contact for cross-departmental technology projects, including exploration and vetting of new clinical tools and systems, HRIS workflow integration and Quality/Compliance software management.
• Ensure that HIT tools are aligned with the organization’s compliance, quality improvement, and population health strategies.
• Own communication channels with EHR and partner vendors and serve as the primary point-of-contact for all vendor communications
• Translate clinical and administrative needs into technical requirements, working collaboratively with internal teams and vendor partners.
• Build and maintain strong working relationships with clinical leadership, frontline staff, and administrative stakeholders to ensure that HIT decisions are informed, inclusive, and well-communicated.
• Promote system usability and end-user success through thoughtful design, change management strategies, and inclusive planning processes.
• Maintain documentation for system configuration, customizations, and integration workflows.
• Ensure that all HIT systems comply with HIPAA, 42 CFR Part 2, and other applicable regulatory requirements.

• Bachelor’s degree required; Master’s preferred in Health Informatics, Public Health, Information Systems, or related field.
• At least 3 years of experience working with EHR systems in a behavioral health or outpatient setting.
• Demonstrated experience managing or leading HIT projects involving system integration, user experience, and stakeholder collaboration.
• Strong interpersonal and communication skills, with a team-oriented and service-minded approach to problem solving.
• Familiarity with Power BI and the ability to work with data teams to support analytics tools and dashboards.
• Experience supervising or mentoring technical staff.

• Prior work experience in mental health or social services.
• Familiarity with Eleos Health or other AI-driven clinical support/LLM platforms.
• Working knowledge of API-based integrations, data interoperability, or clinical decision support tools.
• Certifications in health informatics (e.g., CAHIMS, CPHIMS) or project management (e.g., PMP, Lean Six Sigma).
• Experience designing user-friendly forms, templates, or clinical documentation tools.

• FREE Virtual Primary Care, Urgent Care, and Mental Health Counseling for ALL Employees
• PAID Maternity/Paternity leave
• Medical Insurance (BCBS of IL)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-Term & Short-Term Disability
• Pet Insurance
• FSA (Health, Dependent Care, Transit)
• Telemedicine
• EAP
• 403(b) Retirement Plan with Employer Match

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