Manager of Transportation Services

• Communication: Communication is direct and to the point while maintaining employees’ self-esteem. Sets clear performance expectations and provides ongoing feedback. Solicits dialogue to ensure understanding of expectations.
• Leadership: Ability to motivate and influence the team to create buy-in. Clarifies initiatives and articulates their strategic relevance. Helps employees to see the potential for developing their skills; assists them in eliminating barriers to their development.
• Development: Demonstrates a passion for teaching. Identifies skill opportunities and takes timely and appropriate action to coach, develop and redirect employees as needed.
• Delegation: Delegates responsibility based on the employee’s ability and potential. Communicate action steps and desired outcomes. Follows up to ensure success.
• Accountability: Demonstrates a sense of corporate responsibility. Takes personal ownership and responsibility for the quality and timeliness of work. Ensures that actions are consistent with words.
• Creativity and Initiative: Forward-thinking, recognizes opportunities and finds new ways of doing things and implements improvements whenever possible. Encourages creativity and innovation.
• Professionalism: Maintains a professional and positive manner even under changing or uncertain conditions. Works well with a wide range of individuals to provide support, encouragement and direction. Engages others to accomplish organizational and departmental goals. Is seen as a role model.
• Personal Development: Displays self-awareness, a high level of energy, persistence and a positive outlook. Continuously seeks ways to improve and learns from mistakes and constructive feedback.

• Be a TPS brand ambassador
• Manage many modes of transportation with a focus in parcel, LTL, TL, and Final Mile
• Optimize movement of goods and services including from DC to store, DC to customer, vendor to DC, vendor to store, Store to Store, etc.
• Final Mile route optimization & delivery by partnering with 3PL on store delivery, distribution on preparation, and stores on receiving
• Identify carriers, brokers, mode types, and other options to assist the business in growing and refining Supply Chain services as the needs develop
• Support outgoing and future RFP’s and execute carrier bids, looking at optimum cost, offset with efficient and reliable transportation service providers
• This position will work with carriers on tactical level issues that come up daily and will help to define strategic solutions to improve service and operating efficiency
• Utilize current Transportation Management System (TMS) to execute carrier management activities and be an administrator to application
• Maintain rates and route guides for negotiated lanes
• Drive supply chain savings through network optimization
• Develop & maintain carrier scorecards which include agreed to performance measures, review lanes on a regular basis, and resolve on-going challenges
• Help in the development and execution of a Vendor freight Conversion to move goods from prepaid to collect by working closely with merchandise planning and allocation group to determine mode/carrier assignments to ensure lowest landed cost
• Audit, review, approve, and dispute on transportation invoices and ancillary charges from freight activity
• File and resolve claims, as necessary
• Be involved with setting and tracking budgets. Provide options and trade-offs of budget decisions
• Coordinate and align with Corporate and Distribution to ensure capacities are being met, that route guides and commitments are being followed, exceptions are being discussed, evaluated, and resolved
• Prepare presentations and quarterly carrier management reviews
• Mentor future Transportation team members; teach about TPS transportation and supply chain operations to help them succeed in their roles; develop both yourself and peers for future development opportunities.
• Complete all other tasks assigned by management within the allotted timeframe

• Current or most recent role must be in a Transportation or Logistics role for a Retail Company
• Must understand end-to-end Supply Chain, including product knowledge, freight management, and vendor management
• Bachelor’s degree with concentrations in Business, Transportation, Logistics or Supply Chain preferred but not required
• 3+ years of professional experience in the areas of Transportation, Logistics, or Supply Chain
• 3+ years of direct or indirect Retail experience
• Proficiency with Microsoft Office applications including an advanced understanding of Excel and PowerPoint
• Experience in systems such as a TMS, WMS, Analytics (PowerBi, Tableau), Forecasting, Allocation and Replenishment, and Order Management tools
• Self-starter who takes ownership of their work and has strong attention to detail
• Demonstrated analytical and quantitative abilities
• Excellent communication skills, both verbal and written
• Ability to problem-solve quickly and efficiently
• Strong organizational skills
• Strong business acumen
• Ability to adapt in a fast-paced environment
• Ability to simplify complex projects and present summary details and conclusions
• Experience in project management and/or prioritization is a plus
• Experience in providing leadership and direction to different teams of people is a plus
• Ability to work 3+ days/week at the Corporate Office in Acton, MA, as well as the Distribution Center in Leominster, MA as needed.
• Professional presentation in attire, demeanor, and appearance

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