
IT Business Analyst
- Charlotte, NC
- Contract
- Full-time
- Applicants must be able to work directly for Artech on W2
- 5-7 years of experience in IT service management processes and tools
- Background in process design and reengineering with proficiency in MS Visio
- Strong technical and analytical skills, including knowledge and relevant experience in systems integration and transition
- ITIL v3 Service Management Practitioner Certification and process-specific Practitioner Certification
- Problem-solving and analytical capabilities
- Certified Six Sigma Black Belt or 3 to 5 years of process reengineering experience
- COBIT v5 Experience
- Experience with LEAN methodologies
- Design and optimize IT service management processes
- Collaborate with cross-functional teams to drive continuous improvement
- Utilize process modeling tools to document and enhance workflows
- Communicate effectively with stakeholders to ensure alignment and understanding
- Supportive and inclusive work environment
- Opportunities for professional growth and development
- Comprehensive health and wellness benefits
Share your resume at
Cell : (973-967-3321)