
Hospital Services Swing Technician (Floater)
- Manchester, NH
- $25.00 per hour
- Permanent
- Full-time
- Primary back up for Hospital Services Technicians. Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Shredding. Installs product, resurvey accounts and assists Supervisor in asset/inventory management.
- Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded. May travel to customers in assigned area to proactively resolve customer service questions and issues.
- Maintains a rigid collection and service schedule. May assist with installs as required.
- Communicates duty status on a defined scheduled.
- Perform other duties and responsibilities, as assigned.
- Position requires extensive lifting, walking, bending, and pushing. Must be able to lift up to 55 pounds and push and/or pull carts weighing as much as 500 pounds.
- 2+ years of industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations.
- May require mandatory immunizations and credentialing based on customer requirements.
- Must possess a valid driver's license. Must possess reliable transportation to travel between customer facilities.
- Must reside within reasonable commuting distance of primary customer base, based on business needs.
- Demonstrates ability to work independently and with little supervision.
- Demonstrates knowledge of computer software applications including spreadsheets and application-based programs to track daily KPI's.