Senior IT Project Manager

• Create and execute comprehensive project plans with Eligibility and Enrollment System team members (E&ES) and key stakeholders.
• Lead efforts to define project requirements with key project stakeholders.
• Effectively manage and monitor the project development process, overseeing scope and change control processes.
• Prepare and publish project documentation, in accordance with agency standards and due dates.
• Ensure tasks, timelines and resources align with established milestones and due dates while adhering to EOHHS standards and policies.
• Follow a comprehensive defect tracking process to ensure thorough testing efforts locally and by various teams. Submit detailed documentation of the process to the Director of Enterprise Project Management.
• Report project status, risks and mitigation strategies to key stakeholders and senior management weekly.
• Identify key risks and their impact on the project.
• Ensure effective communication between non-technical and technical teams.
• Monitor results against established timelines, deliverables, tasks, dependencies and associated technical specifications.
• Adhere to project management policies, methodology, quality assurance and related standards.
• Understand the SDLC and adhere to the workflow and timelines for requirements gathering, document reviews, and approval of documents.
• Stay current with customer needs and strategies, utilizing formal and informal communication methods.
• Assist in mentoring Junior PMO staff members.
• Any other duties assigned by the Director of Enterprise Project Management.

• Minimum of (5) five years of hands-on experience managing multiple high-profile complex IT projects concurrently with full development, implementation, and financial accountability.
• Minimum of (5) five years of experience managing large scale applications with multiple interfaces across various environments.
• Experience with State Government Health and Human Services (HHS) programs and State Insurance Exchanges is a plus (i.e.: The MA HIX/IES system is an eligibility and enrollment application operating as a modular integrated platform).
• Knowledge of the related IT standards and software (i.e., Microsoft Office: Excel, Word, PowerPoint, Project, Visio, and other project management tools).
• Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders.
• Excellent communication & negotiation skills and experience in supporting technical and non-technical staff.
• Ability to multi-task and flexibly adjust to changing priorities in a fast-paced environment.
• Demonstrated experience with Conflict resolution, consensus building and mediation skills.
• Demonstrated experience managing resources under a matrix reporting structure.
• CSM – Certified Scrum Master.
• Project Management Institute (PMI) PMP Certified.

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