Customer Relations Representative - State Farm Agent Team Member

State Farm

  • Fort Worth, TX
  • $18.00-20.00 per hour
  • Permanent
  • Full-time
  • 6 days ago
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Tyra Ingram - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.RESPONSIBILITIES:
  • Respond to customer inquiries and provide detailed policy information.
  • Assist clients with making policy changes and updates.
  • Process insurance claims and conduct follow-up with clients.
  • Maintain precise records of all customer interactions.
QUALIFICATIONS:
  • Insurance license required.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail with the ability to multitask effectively.
  • Previous State Farm experience in customer service is preferred.
  • Bilingual Spanish preferred.

State Farm