Receptionist - State Farm Agent Team Member

State Farm

  • Myrtle Beach, SC
  • $19.23 per hour
  • Permanent
  • Full-time
  • 9 days ago
Benefits:
  • Group Life Insurance
  • 401(k) matching
  • Paid time off
  • Opportunity for advancement
  • Training & development
ROLE DESCRIPTION:
Jay Jefferson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Job Description:
As the Receptionist, you will be the first point of contact for our clients both in person and on the phone. Your role is vital in creating exceptional client experiences that help retain customers and foster agency growth.Responsibilities:
  • Greet clients warmly and professionally in person and on the phone
  • Manage incoming calls with excellent phone etiquette, take notes, and engage effectively
  • Schedule appointments, process payments, and assist with claims and billing inquiries
  • Collaborate with agency team members to ensure smooth customer service experiences
  • Maintain compliance with insurance industry standards and regulations
Qualifications:
  • Strong communication and interpersonal skills
  • Customer-focused, empathetic, and skilled in problem-solving
  • Detail-oriented with a commitment to delivering high-quality service
  • Self-motivated and eager to learn and grow within a team environment
Equal Opportunity Employer:
Jay Jefferson - State Farm Agent is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

State Farm