Division Quality Systems Manager
Illinois Tool Works
- Olathe, KS
- Permanent
- Full-time
- Manages and continually improves the Quality Systems at the division's four manufacturing facilities.
- Leads the development, revision, training, and implementation of Standard Operating Procedures to meet Quality Management System requirements.
- Works closely with site Quality Managers to resolve key issues with production processes and other business processes.
- Champions ITW Toolbox methodologies and serves as the ITW Toolbox Subject Matter Expert for the division.
- Ensures capable processes are in place to address customer claims and production quality issues; ensure corrective actions are properly communicated to customers (in partnership with customer service and sales organizations).
- Partners with the division management team and works cross-functionally to drive quality and process improvement initiatives.
- Oversees sustained product quality, product and process consistency, continuous improvement, and governance across the division.
- Serves as Management Representative and leads efforts to achieve and maintain ISO and other specific business/industry standard certifications.
- Assists in development and maintenance of appropriate analytical testing instrumentation and processes in QC laboratories.
- Manages, trains, and develops the Quality and Operations department staffs to support the QMS.
- Supports the Design and Development processes to facilitate New Product Development and product Change Control.
- Any and all additional (reasonable and appropriate) duties, as assigned by the R&D Director or the VP/GM.
- A Bachelor's Degree in Chemistry, Industrial Engineering, Manufacturing Engineering, or Chemical Engineering, or any discipline related directly to Manufacturing Operations or Quality Systems.
- 10+ years experience in implementing, validating, and auditing processes and procedures; resolving issues and reporting to regulatory agencies and other governing bodies; and specifying, conducting, and troubleshooting analytical testing procedures.
- 5+ years work experience at a management level with primary responsibilities for implementing and maintaining quality management systems in a manufacturing environment, including experience in achieving and maintaining ISO 9001 certification.
- 5+ years experience in the chemical industry is preferable.
- Proficient in the use of MS Word, Excel, and Powerpoint
- Must be able to handle multiple tasks simultaneously.
- Must be detailed oriented to prevent transmission of false data to regulatory agencies and certifying bodies.