School Year 2024-2025] High School Family and Community Engagement Manager
Dream
- New York City, NY
- Permanent
- Full-time
- Partnerships and Family Support:
- Serve as a liaison between families and school staff, addressing concerns and fostering positive, trusting relationships;
- Support schools and families in getting students to school on time, every day;
- Manage a targeted caseload of families to ensure students and families are connected to people, resources and services, to overcome challenging circumstances and achieve their goals;
- In partnership with the Mental Health Provider and Student Support Teams, connect families to resources and services for health, food, employment, housing, education, etc.;
- Attend case conferences to coordinate care for complex situations, prepare meeting minutes, and ensure accurate documentation of family status changes;
- Plan and lead home visits, ensuring meaningful connections with families;
- Recruit families to join the DREAM Family Action Council, and serve as Classroom Captains, Family Volunteers, and Family Ambassadors.
- Program Management:
- Lead school community in actively engaging families in high-quality family programming that is empowering, informative and fun;
- Develop a robust calendar of program events and activities to promote family involvement, including Family Visits, Family Cafés, Family Conferences, special events, and more;
- Partner with school leaders and staff to involve families and community partners in school initiatives through regular check-ins, committee meetings, data sharing, and professional development opportunities;
- Manage family volunteer programming, including recruiting and training family volunteers, and managing volunteer projects, committees and events;
- Manage and support the growth and development of the DREAM Family Action Council (DFAC);
- Collect, analyze, and share family data including program attendance, family satisfaction surveys, family engagement rates, and the ways in which this data affects youth achievement;
- Support school outreach, recruitment and retention efforts.
- Communications:
- Drive production of DREAM family communication including fliers, emails, texts, robo calls, letters, and handouts;
- Gather content and publish a weekly family newsletter;
- Collect information about recreational and educational opportunities for DREAM families and students and publicize them to families.
- Additional duties related to the running of the school as assigned.
- Bachelor's degree required; Master's degree in Social Work, Community Organizing, or Education preferred;
- Bilingual English/Spanish required;
- Experience working in K-12 schools serving a diverse and low-income community, required;
- 3+ years of experience with project and people management, event planning, and group facilitation, strongly preferred;
- Experience working in customer service, preferred;
- Understanding of and commitment to the mission, goals, educational philosophy and activities of DREAM Charter School, as described in the school's charter;
- Excellent interpersonal and communication skills;
- Outcome-orientation and track record of driving results with families
- Excellent organizational and writing skills;
- Ability to develop outreach materials to engage and connect with families;
- Ability to develop and organize large events;
- Ability to organize and support volunteers;
- Strong relationship skills required;
- Deep care and passion for educational justice and social change.
- State Date: July 1, 2024
- We offer comprehensive benefits including:
- Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children;
- The ability to select between a variety of medical plans according to what best suits the employee's needs;
- Dental and vision plans;
- Disability benefits;
- Life insurance;
- Up to 12 weeks fully paid of Parental Leave;
- Flexible spending account options;
- Pre-tax commuter benefits (parking and transit);
- Fitness and entertainment discounts;
- A variety of support through our employee assistance program (EAP);
- A 403(b) retirement plan with employer matching up to 4% after one year of employment;
- Referral bonuses;
- School-based 12-month employees have approximately 48 days off throughout the school year including holidays, school breaks, personal days, and wellness days;
- Benefits are subject to change.
- DREAM offers a competitive salary commensurate with relevant experience with the potential for an annual performance-based increase. The incoming salary range for this position is $60,000 to $70,000 per year. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All staff are eligible for annual performance-based increases. Because we value staff tenure in each role, we do not currently cap salary ranges.