Engineer II, Advanced Technology Interactives (ATI) – Universal Epic Universe
Universal Parks & Resorts
- Orlando, FL
- Permanent
- Full-time
Drives development, mentorship, and continued improvement of the Technical Services Advanced Technology Interactive team as the senior engineering lead.MAJOR RESPONSIBILITIES:
- Manages the implementation of interactive technology enhancements and updates over the life of an attraction to reduce attraction downtimes, increase maintainability and operational capabilities of the equipment, and ensure high levels of guest satisfaction. Ensures clear lines of communication between other Technical Services and Universal Creative disciplines to ensure seamless installation, integration, and testing implementation.
- Develops and manages modifications to hardware systems as required based on design and field conditions for the life of Universal attractions, driving technical improvements.
- Develops and manages software updates and modifications. Codes, develops, installs and/or tests software systems, including mockups and proof-of-concepts.
- Supports the development of Technical Services ATI procedures and policies for both UO and globally as required. Ensure continuous improvement for the team and establishing mentorship programs.
- Manages vendors as required to ensure seamless updates and implementation of interactive devices on Universal attractions.
- Supports downtime recovery as necessary.
- Ensure continuous improvement and development, including establishing mentorship programs while acting as the ATI senior engineering lead.
- Stay up to date with the latest in technology and industry trends to introduce new technology concepts and emerging technologies.
- Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
- Performs other duties as assigned.
- Bachelor’s degree in an applicable technical field required or equivalent demonstrated skill and experience.
- Advanced Degree preferred.
- 5+ years in direct theme park specific technical/engineering roles preferred, similar experience in related technical field, or equivalent combination of education and experience.
- Experience with Artificial Intelligence, Mixed Reality, Interactives, and Digital Twins.