Engineer II, Advanced Technology Interactives (ATI) – Universal Epic Universe

Universal Parks & Resorts

  • Orlando, FL
  • Permanent
  • Full-time
  • 2 months ago
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.JOB SUMMARY: Responsible for sustaining, developing, integrating, testing, analyzing and/or delivering large scale advanced technology systems for existing Universal attractions and systems. Provides subject matter expertise on one or more Ride and/or Show and/or Interactive system disciplines, that include but not limited to, Audio, Special Effects, Projection, Lighting, Set/Scenic, Props, Show Action Equipment, Animated Figures, Ride Mechanical Systems, Ride Control, or Show Control Systems.
Drives development, mentorship, and continued improvement of the Technical Services Advanced Technology Interactive team as the senior engineering lead.MAJOR RESPONSIBILITIES:
  • Manages the implementation of interactive technology enhancements and updates over the life of an attraction to reduce attraction downtimes, increase maintainability and operational capabilities of the equipment, and ensure high levels of guest satisfaction. Ensures clear lines of communication between other Technical Services and Universal Creative disciplines to ensure seamless installation, integration, and testing implementation.
  • Develops and manages modifications to hardware systems as required based on design and field conditions for the life of Universal attractions, driving technical improvements.
  • Develops and manages software updates and modifications. Codes, develops, installs and/or tests software systems, including mockups and proof-of-concepts.
  • Supports the development of Technical Services ATI procedures and policies for both UO and globally as required. Ensure continuous improvement for the team and establishing mentorship programs.
  • Manages vendors as required to ensure seamless updates and implementation of interactive devices on Universal attractions.
  • Supports downtime recovery as necessary.
  • Ensure continuous improvement and development, including establishing mentorship programs while acting as the ATI senior engineering lead.
  • Stay up to date with the latest in technology and industry trends to introduce new technology concepts and emerging technologies.
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.
EDUCATION:
  • Bachelor’s degree in an applicable technical field required or equivalent demonstrated skill and experience.
  • Advanced Degree preferred.
EXPERIENCE:
  • 5+ years in direct theme park specific technical/engineering roles preferred, similar experience in related technical field, or equivalent combination of education and experience.
  • Experience with Artificial Intelligence, Mixed Reality, Interactives, and Digital Twins.
ADDITIONAL INFORMATION: Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.Your talent, skills and experience will be rewarded with a competitive compensation package.Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.Universal Orlando Resort. Here you can.Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved. EOE

Universal Parks & Resorts