Service Coordinator

• Schedule required inspection services and corrective actions for two Suppression Technicians, coordinating with Install Project Managers as needed.
• Set up accounts and agreements based on Salesforce closed/won jobs for:

• Implicit and contract service agreements for fire and sprinkler
• Prepaid maintenance and inspection agreements for fire and sprinkler
• Collaborate with Service Sales Representatives to review and update service agreements for renewal related to fire and sprinkler.
• Renew fire and suppression service agreements in Vista monthly, creating batched work orders for scheduling.
• Order and track parts for corrective actions, service stock, and technician trucks as needed.
• Serves as the back-up to update weekly "On Call" schedule.
• Review and complete weekly engineered systems work tickets.
• Act as a back-up for the Limited Energy Service Coordinator by answering dispatch calls, creating and assigning dispatch work orders, and managing the service inbox as needed.
• Provide back-up support for the Monitoring/UL Coordinator, including account set up and handling required documentation.

• High School Diploma/GED
• Administrative Assistance experience preferred
• Proficient in MS Office
• Organizational skills required
• Strong communication skills
• Experience in the construction industry is a plus
• Self-starter
• Maintains high level of professional conduct

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