Supervising Legal Assistant - HCLU *(Internal Posting for LASROC Employees ONLY)

• Maintain an appropriate caseload of landlord-tenant clients as an advocate.
• Assist attorneys in Rochester City Court Landlord-Tenant Part with gathering legal information, speaking with clients, and settling cases through negotiations with opposing counsel and landlords.
• Serve as a technical trial assistant to attorneys by cataloging, formatting, and organizing evidence (including electronic evidence) for hearings and adjournments.
• Draft and file legal correspondence and pleadings, including Answers, Motions, and letters, under attorney supervision.
• Research and determine public housing subsidy involvement in cases to support effective referrals to partner organizations.
• Maintain ongoing client contact via telephone and email for case updates and management.
• Manage and update case databases, including recording court appearance outcomes and assisting in identifying outside funding sources for clients.
• Organize and archive case materials for pending landlord-tenant cases, track adjournments, and prepare attorneys for court appearances.
• Conduct intake and identify legal issues for illegal lockout and constructive eviction cases.
• Assist attorneys with legal research, document preparation, and case management.
• Keep current on landlord-tenant law and practice to provide guidance and training to legal assistants.
• Maintain organized, confidential, and accurate case files.

• Participate in program staff meetings, Legal Aid Society events, and other organizational functions.
• Provide additional administrative and case support to attorneys as needed.
• Represent the Legal Aid Society in a professional and client-centered manner.
• Perform other related duties as assigned by supervisors.

• Provide leadership and direction to direct reports, including recruitment, onboarding, training, and performance management.
• Set clear expectations, goals, and priorities for team members and monitor progress toward achieving them.
• Conduct regular one-on-one meetings to provide feedback, support professional development, and address performance issues.
• Delegate tasks and responsibilities effectively, balancing workloads and ensuring optimal utilization of team resources.
• Foster a collaborative and inclusive team environment that encourages open communication, idea sharing, and teamwork.
• Mentor and coach team members to enhance skills, knowledge, and career growth.
• Lead by example, demonstrating professionalism, integrity, and commitment to the organization’s values and culture.
• Handle escalated issues or conflicts within the team, providing timely guidance and facilitating resolution.
• Collaborate with other departmental managers and stakeholders to ensure alignment of program initiatives with organizational goals.
• Prepare performance evaluation documentation; conduct reviews and evaluation meetings.
• Review and approve timecards and manage time-off requests.

• High School Diploma required; Associate degree in Paralegal Studies or related field preferred.
• 5+ years of legal assistant experience, including at least 2 years in a supervisory role.
• Strong knowledge of legal processes, terminology, and landlord-tenant law preferred.
• Excellent organizational, communication, and leadership skills.
• Proficiency with legal software, databases, and Microsoft Office Suite.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Commitment to social justice and a passion for serving underprivileged communities.

• Extended periods of sitting at a desk or workstation while performing administrative tasks.
• Regular use of computers and other office equipment, requiring manual dexterity and visual concentration.
• Occasionally required to lift and/or move up to 10 pounds.
• Mobility within the office environment to attend meetings, training sessions, or other events.
• Ability to communicate effectively with associates, supervisors, and external stakeholders in person, over the phone, or via email.
• Office-based environment with standard office equipment and ergonomic furniture.
• Exposure to typical office noises such as phone calls, conversations, and office equipment operation.
• Work will be performed in an in-office environment.
• Occasional travel may be required for attending training sessions, conferences, or other related events.

• Hybrid Work schedule
• Paid Lunch Hour
• Employer contributions toward health and dental insurance plans
• Up to:

• 15 days of vacation to start (More based on experience)
• 96 hours of sick leave
• 48 hours of personal time
• 14 paid holidays a year
• $600 per year internet stipend
• 3% match on the 401(k) or Roth 401(k) plan of your choice
• 5% language differential for being proficient in a program-relevant language
• Professional development opportunities
• Paid Parking
• Public Service Loan Forgiveness qualifying employer

The Legal Aid Society of Rochester