Program Manager II / Director of Clinical Services (Spartanburg Area MHC)

State of South Carolina

  • Spartanburg County, SC
  • Permanent
  • Full-time
  • 9 days ago
This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Spartanburg Area Mental Health Center, 250 Dewey Ave. Spartanburg, SC 29303.The Office of Mental Health's mission is to support the recovery of people with mental illnesses. We provide a complete array of medical and support services for children, adults, and families throughout South Carolina.As the Director of Clinical Services, working under limited supervision, you will serve a three (3) county area. Direct clinical services in the three (3) clinic locations and oversee out-based services. Represent the Center in the absence of the Executive Director and functions as the designee of the Executive Director. Provide oversight to special projects related to clinical functions as designated.Responsibilities for the Director of Clinical Services:
  • Direct and manage the Spartanburg, Cherokee, and Union clinic services implementation, enhancement, and day-to-day operations through the supervision of the Clinic Directors.
  • Ensure that all staff are knowledgeable of and measured against Patient Care Hour (PCH) expectations for clinical services.
  • Provide supervision to clinical department supervisors. Provide leadership/supervision to their supervisees when needed. Directly supervise clinic - based specially programs including intake, Mobile Crisis, Eubanks Center and the RV Outreach program. Coordinate schedules of clinical staff to ensure coverage at all clinic locations for routine and emergency coverage.
  • Ensure a system is in place to meet established access requirements for patients.
  • Maintain oversight for the Training Program for SAMHC. Maintain current Training Plans for all staff, schedule training opportunities-based on identified goals, communicate with central office and to staff regarding statewide training initiatives. Work with Clinic Directors to assess in -house resources for training and coordinate with supervisors to arrange training opportunities. Collaborate with QA to arrange training on QA measures based upon audit report.
  • Provide oversight to the clinical staff in the area of Compliance and ensures that clinical staff are trained on Compliance. Participate in the Center's Compliance Committee, Quality Assurance Team, Executive Staff, Executive Management Team, Center Budget Committee, and Quality Improvement Team.
  • Oversee SAMHC's CARF accreditation process. Ensure compliance with CARF standards in addition to local, state, and federal Compliance laws and regulations. Generate monthly output reports and disseminates to management staff and Executive Team. Monthly reporting also entails keeping track of these deliverables for management to be able to see our progress or lack thereof at a glance, and to also keep track of this data for CARF. Maintain Clinical Outcome Data tracking mechanism for center deliverables and benchmarks. Create and maintains the Strategic Action Plan for SAMHC.
  • Comply with OMH Directive # 899-10 "Employee Drug Testing Program."
  • A bachelor's degree and relevant program experience.
  • A master's degree with 4+ years' experience in a community mental health program, including 2+ years supervisory experience and currently licensed as an LMSW, LPC, LMFT, or higher by the SC Board of Labor, Licensing and Regulation.
  • Bilingual abilities in English and Spanish (or another language) are a plus.
The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:
  • Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click
for additional information. * 15 days annual (vacation) leave per year
  • 15 days sick leave per year
  • 13 paid holidays
  • Paid Parental Leave
  • S.C. Deferred Compensation Program available
  • Retirement benefit choices *
  • State Retirement Plan
*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

State of South Carolina