Healthy Families Family Support Worker

• Healthy Families East Tennessee is a free and voluntary, intensive, home-visitation program that offers support services and resource linkage to new and expecting parents.
• Healthy Families East Tennessee is affiliated and accredited by Healthy Families America, which is the nationally accredited, evidence based, home visitation model adopted by Prevent Child Abuse America.
• The Healthy Families model is relationship based and focuses on the parent child interaction, strengths of the family, and reducing stressors known to increase the incidence of child abuse and neglect.
• The Family Support Specialist (FSS) is responsible for initiating and maintaining regular and long-term (up to three or five years) contact and support with families.
• This activity will occur primarily within the family's home; each visit should last for at least one hour.
• The FSS ensures the quality of home visiting services helps families achieve core Healthy Families America model quality, fidelity, and success for each family.
• The interventions should be family-centered, strength-based, and directed at establishing a trusting relationship; strengthening the parent-child relationship; promoting healthy childhood growth and development; and enhancing family well-being by reducing risk and building protective factors.
• The FSS partners with families and honors diverse family structures and parenting practices.
• Activities may also include but are not limited to: administering the Family Resilience and Opportunities for Growth Scale (FROG) Scale; administering screening tools such as the ASQ, ASQ-SE, Depression Screens etc.; identifying and referring families for other supportive services, including health care services.
• The FSS will also be responsible for assisting the family in establishing goals and supporting them throughout this process and is responsible for implementing activities outlined on the Family Service Plan.

• Monday - Friday 8am - 5pm

• Must be able to utilize a dependable vehicle for home visitation services.

• Basic computer skills are required for email, timekeeping, and documentation in the electronic medical record.

• Bachelor's degree in Social Work, Child and Family Studies, Psychology, or related field preferred.
• High school diploma and lived experience required if not Bachelor's Qualified.

• One year experience providing evidence-based home visiting services preferred.
• Experience working with young children and families required.
• Infant Mental Health Endorsement preferred.
• Required to achieve AIMHITN Infant Mental Health Endorsement within the first two years of employment if hired without endorsement.
• Training and knowledge in infant and early child development and parenting skills required.
• To perform this job successfully, an individual must have excellent communication skills with colleagues and clients.
• Ability to build quality and caring relationships with clients where clients feel supported and heard.
• Maintain a trauma-informed approach when serving families.
• Maintain appropriate boundaries with clients and colleagues.
• Willingness to engage in building reflective capacity,
• Manage a flexible schedule and multiple tasks.
• Ability to use reflective practices in working with families.
• Ability to work with diverse populations in culturally sensitive ways.

• Minimal exposure to biological hazards.
• Hearing of normal/soft tones and close eye work.
• Valid driver's license.
• Frequent sitting, standing, walking, bending, stooping, and reaching.
• CPR and First Aid certification required (training provided).
• Required to be certified in and adequately implement verbal de-escalation techniques.
• Applicants should be able to exercise sound judgement under pressure.
• Clinical staff may be required to get an F endorsement to transport clients as necessary.

• Knoxville, Tennessee

Helen Ross McNabb Center