Server Assistant - Big E's Sports Grill EBL

Grand Rapids, MI
$12.48 per hour
Training
Full-time

14 days ago
Apply easily

Big E's Sports Grill on the Beltline has the opportunity to host amazing guests some of the best food every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries!

Shifts: 2nd

Wage: Starts at $12.48/hr plus tip pool

Position can be used as an internship

Benefits Include:

Hotel and restaurant discounts
Earned Paid Time Off for ALL Team Members
Insurance (health, vision, dental, life) for full time Team Members
Flexible schedules (dependent on position)
Holiday Pay
8 hours of paid volunteer time per year (must be accredited)
Advancement opportunities
100% paid maternity/paternity or adoption leave for those who qualify for FMLA
Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Position Summary:Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns’ Core Values, local health department, and Suburban Inns/Big E’s standards, as well as going above and beyond to ensure that guests are 100% satisfied.Essential Functions:

Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
Welcome each guest as they enter, and thank them as they leave, holding the door as often as possible
Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables
Assist with table service, including:

Filling empty beverages;
Clearing dishes from tables; and
Fetching and delivering items from tables
Pre-bus, clear tables, and wipe them down
Wipe down menus
Answer phone calls, take reservations, and run to-go orders
Check to make sure restrooms are presentable, stock/clean as needed
Make sure that Server Assistant stand is always stocked (crayons, kid menus, menus, etc.)
Follow all Suburban Inns processes
Exhibit regular and recurrent attendance records
Other duties as requested by management

Position Requirements:

Minimum Knowledge: Requires ability to interpret / extract information and/or perform arithmetic functions. Good communication skills
Formal Education and Job-Related Experience: None
License, Registration, and/or Certification Required: None
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on the property.

Uniform and Appearance Guidelines:Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member.Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position’s supervisor.Powered by JazzHR

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