Design and Deliver Salesforce solutions on Sales Cloud, Marketing Cloud, Service Cloud, Salesforce Communities and MuleSoft platform Play technical SME role on projects to design Salesforce Solution design, provide technical walk-through to Salesforce developers and client features owners Provide technical leadership on projects by providing necessary guidance to junior team members to follow Salesforce best practices Key resource for Salesforce technical delivery - Build, System Testing handover/co-ordination, Tech. documentation and deployment activities Play lead in reviewing features/user-stories, convert functional requirements to technical requirements, estimate user stories, plan team capacity and work closely with Product Managers Ability to analyze/identify gaps in functional/business requirements, discuss with functional and business product owners on required changes that aligns with Salesforce product stack and architecture Design integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On. Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT Manage risks and issues as well as cross dependencies with other teams. Communicate effectively with internal teams and client to address technical design and functional gaps. Ability to effectively debug and resolve technical issues and/or defects which may be reported as a result of faults in the production system. Assist in writing technical approach and design documentation as required. Works closely with the Product Managers to include continuous technical improvement in the Product Line roadmap Collaborates with other Architects to reduce complexity across the portfolio, enhance interoperability between services, and make key design decisions across the portfolio. Innovate and operate with an iterative, agile and user-centric perspective 7+ years of overall experience in Salesforce implementation in Sales Cloud and Service. Lead solution design, architecture, and delivery for enterprise-level projects Experience with Technical Architect functions in Conceptual Data model, Logic Data model, High level Design & Low-Level Design. Experience with Salesforce solution design, development, and integration in the (Sales & Service) Interact directly with client stakeholders and business end users to analyze their business Proven ability to effectively prioritize workload and meet deadlines Reusable framework and Factory Method, Strong working knowledge of Salesforce relevant technologies: Apex, Lightning/LWC Excellent spoken and written communication skills with ability to present ideas in a clear manner to non-Salesforce teams Minimum of one Salesforce Certification Experience of building in Agile Development Methodology Sales Cloud and Marketing Cloud experience Additional Salesforce Certifications Preferred - Application Architect and System Architect
