Product Coordinator, Panels

• Set up and manage market intelligence database that includes competitive pricing, specifications, specific market issues, new product requests and other relevant market information.
• Define the release process and coordinate all of the activities required to bring the product to market.
• Manage or assist in managing from concept to design, sample production, testing, forecast, cost, production, promotion, support, and product end of life.
• Gather and analyze data and business intelligence from competitors, customers, prospects, key industry analysts, and other sources
• Manage production, coordination, and tracking of all sampling efforts, both post- production and prototypes for multiple manufacturing sites.
• Work cross functionally for process improvements and other initiatives such as value engineering for multiple manufacturing sites.
• Work closely with the operations team to make sure item launches on time and runs smoothly for multiple manufacturing sites.
• Manage System item creation and maintenance as well as possess ownership of item specification sheets and other product related support items.
• Work closely with Sales to ensure product offerings align closely with global strategies and targets.
• Guide product launches through various external processes including external third party testing, onboarding, and certifications.
• Participate in and review all first-article production runs, assuring compliance with market requirements and approving first article runs in production when possible.
• Compile market comparisons of flooring quality and analyze risks.
• Handle daily inquiries from internal departments regarding product issues
• Work closely with sales to understand/resolve claims related to packaging and product
• Work with Marketing to ensure the maintenance of product data on customer web pages including product descriptions, product specifications, warranty information, pricing, and product overview.
• Insure technical specifications for the product are accurate and adhere to product guidelines
• Act as the customer advocate articulating the user's and/or buyer's needs
• Attend customer meetings with sales team to provide technical support when needed
• Travel to customer sites to support product launches, product meetings, quality issues, etc.

• Excellent attendance record.
• Team player and have the ability to work and interact with all levels throughout the organization
• Excellent customer relations skills
• Display original thinking and creativity through resourcefulness, suggestions and problem solving
• Ability to manage multiple tasks and projects
• Possess market research and competitive data analysis skills
• Demonstrated high energy level, strong work ethic, and positive approach to problem solving.
• Strong organizational, leadership, and time management skills. Flexibility to handle continually changing priorities/demands
• Professional demeanor with excellent written, oral communication & listening skills
• Ability to understand advanced manufacturing concepts
• Bachelor's degree in business, marketing, or a forest products related discipline or equivalent experience.
• Must be proficient using Microsoft Word, Excel, and PowerPoint with the ability to learn additional specialty external systems as necessary.

Kronospan