Post Acute Manager, Complex Care (RN)
- Memphis, TN
- Permanent
- Full-time
- Consistently Provides extraordinary customer service to all internal and external customers (including patients and other Chen Medical team members)
- Assesses, plans, implements, evaluates and documents nursing care.
- Performs tests and procedures and administers medications within the scope of practice of the registered nurse.
- Monitors for adverse effects and intervene related to established organizational protocols and standings of nursing care.
- Interprets patient information and makes critical decisions about needed actions.
- Educates patient and family on plan of care and disease process.
- Promotes patient's independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills.
- Documents patient care services by charting in patient and department records.
- Monitors and adjusts specialized equipment, interprets and records findings in accordance with organizational policies and standards of nursing practice.
- Provides emotional support to patients and families.
- Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
- Maintains nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; using equipment and supplies as needed to accomplish job results.
- Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
- Directs and supervises care delivered by other healthcare professionals (LPN, MA).
- Other duties as assigned and modified at manager’s discretion.
- Excellent communication and interpersonal skills.
- Ability to communicate with employees, patients and other individuals in a professional and courteous manner.
- Ability to manage multiple processes and work effectively with other team members.
- Demonstrated record of consistently achieving clinical performance metrics.
- Strong Critical Thinking and problem solving skills.
- Strong time management and organizational skills.
- Display constant caring and empathy.
- Ability to pay close attention to detail and to ensure accuracy of reports and data.
- Ability to work well under pressure.
- Fluent in English.
- This position may require some travel between centers within a market to meet patient care needs.
- High school diploma or equivalent required
- Graduation from a nationally accredited school for practical or vocational nursing required
- Current, active RN license to practice in state of employment required
- Compact License preferred for states where compact license is available
- A minimum of one (1) year of work experience as an RN required
- A minimum of three (3) years’ overall clinical experience is preferred
- Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required within first 90 days of employment
- This position requires possession and maintenance of a current, valid driver’s license
- Experience working with geriatric patients is a plus