Network Solution Engineer
- Baltimore, MD
- $112,400-179,600 per year
- Permanent
- Full-time
- Provide expert customer support for Ciena Government Solutions Inc., ensuring seamless integration of Ciena products into legacy networks.
- Develop and execute internal and carrier test plans to guarantee interoperability and network modernization.
- Design and implement software deployment plans that align with customer network architecture and ensure optimal functionality and security.
- Prepare and execute implementation plans for network improvements based on stakeholder designs.
- Collaborate with customers on troubleshooting, installation, and implementation of dedicated servers and Ciena Software Systems in secure environments.
- Deliver weekly updates to internal and external contract team members, including Ciena project managers and engineers.
- Serve as the local subject matter expert for standards development and interpretation of customer requirements.
- Must be a U.S. Citizen with a Top Secret security clearance.
- Bachelor’s degree in Computer Science, Computer Engineering, Networking, or related technical field, plus 5–10 years of relevant experience.
- Expertise in Linux administration, Docker, Kubernetes, and cloud environments.
- Proficiency in shell scripting, Python, PERL, and other scripting languages.
- Knowledge of automation/DevOps tools and experience with software security testing.
- Familiarity with Ciena’s product family and hands-on experience with RESTful APIs, Layer 2 and 3 networking, and NMS applications.
- Certified per DoD 8140.03M standards and skilled in JAVA, Python, JSON, Ansible, Chef, and Puppet.
- Experience with Kafka messaging bus and monitoring tools like Nagios, Grafana, Prometheus, and Kibana.
- Familiarity with Kubernetes, Docker, and microservices deployment, including Talos Kubernetes.
- Experience in cloud-based environments such as AWS, Azure, GCP, or OpenShift.
- Proficiency in CI/CD pipelines, source control systems like GitHub, and ticketing systems like JIRA.
- Strong analytical and troubleshooting skills in customer-facing roles.
- Ability to develop automation tools for efficient data collection and issue resolution.
- Excellent written and oral communication skills for technical and non-technical audiences.
The annual pay range for this position is $112,400 - $179,600.#LI-BS1Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.Not ready to apply? Join our to get relevant job alerts straight to your inbox.At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.Ciena is an Equal Opportunity Employer, including disability and protected veteran status.If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.