Bilingual Front Desk Coordinator
Frontline Source Group Holdings, LLC dba dfwHR
- Aurora, CO
- Permanent
- Full-time
Our client is a well-established property services organization specializing in renovation, unit turn services, and painting solutions across the Denver metro and surrounding areas. Serving a wide range of commercial clients, this dynamic company is known for delivering timely and high-quality service. With a collaborative environment, strong leadership, and long-term stability, this organization provides a supportive place to build your career.Bilingual Front Desk Coordinator Role:
As the Bilingual Front Desk Coordinator, you will be the central point of communication between clients and the service teams. The Bilingual Front Desk Coordinator is responsible for scheduling painters, cleaners, carpet cleaners, renovation crews, and clean-up projects while managing two service lines. In this role, being bilingual in English and Spanish is essential to communicate effectively with a diverse client and subcontractor base.
Respond to client phone calls, emails, and text messages in both English and Spanish.
Coordinate and reschedule service projects as needed
Follow up with clients to obtain missing purchase order information
Rotate as a back-up on the emergency line
Provide front desk coverage for subcontractor walk-ins and occasional applicant visits
Collaborate closely with the field team to ensure accurate scheduling, efficient resource use, and excellent customer service
Work Yard experience is a plus but not requiredÂBilingual Front Desk Coordinator Background Profile:
Bilingual â?? fluent in English and Spanish required
Minimum of 3+ years of experience in scheduling, dispatch, administrative support, or front desk role service industry highly preferred
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
Excellent communication and customer service skills
Comfortable with data entry and following up to collect information
Quick learner with ability to adapt to new software systems Work Yard experience a plus but not requiredFeatures and Benefits:
Direct hire opportunity with a stable and growing company
Standard Mondayâ??Friday business hours with occasional afterhours availability
401(k) with employer match
Vacation and sick accrual
Medical benefits
Supportive, team-oriented environment with opportunities for professional growth
Play an essential role in a company where your work makes a direct impact on client service and satisfactionBilingual, Scheduler, Dispatch,