Assistant Manager
CSC Management - Spokane
- Spokane, WA
- Permanent
- Full-time
- Hourly Pay Rate: $17.00 - $22.00
- On-going training and development in topics relevant to the Property Management industry
- PTO, including vacation, sick, and personal time off, as well as paid holidays
- Performance Bonus Programs
- 401K & 401K Employer Matching
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account
- Life insurance
- Parental leave
- Ensure that all rents are collected when due and posted in a timely manner. It is mandatory that all bank deposits are made immediately and deposits are reported to the corporate office on a daily basis.
- Approve and submit all invoices to corporate office for payment
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments
- Ensure that lease files are complete and that completion of leases is being executed properly
- Ensure that the office opens on schedule, is clean, and that model apartments are ready for tours and inspections
- Assist in maintaining records on all aspects of management activity on a daily, weekly and/or monthly basis.
- Communicate all challenges affecting the operation of the property to the Property Manager
- Ensure all calendar activities are conducted in a timely manner to meet required deadlines
- Maintain positive customer service attitude that contributes to a vibrant community
- Perform inspections with residents for all move-in/move-outs
- Review and track all notices to vacate to determine the cause of the move-out
- Initiate and implement policies/procedures to maintain resident communications; e.g., complaints, service requests, etc.
- Physically walk and inspect property on a daily basis; vacant apartments must be walked a minimum of once per week to ensure appropriate temperature settings and security of unit
- Update ‘Make Ready Board’ daily. Coordinate with maintenance and make-ready staff to ensure timely recondition of apartments after move-out
- Report all liability and property incidents to Property Manager immediately.
- Conduct market surveys monthly. Conduct or shop comparables and be aware of neighborhood market conditions
- Maintain awareness of market/industry conditions and trends via trade publications, professional organizations, etc.
- Welcome and show property to prospective new residents. Also, handle incoming phone calls from prospective new residents and complete appropriate paperwork.
- Approve and sign all lease paperwork and addenda
- Complete leasing goals weekly
- 2 years experience assisting management of apartment properties
- Proficient knowledge of Microsoft Office Suite, Google Drive, Entrata
- Knowledge in basic accounting, reading financial statements, and managing budgets
- Detail-oriented -- quality and precision-focused
- Aggressive -- competitive and growth-oriented
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative