Overall Job Function:The Seasonal office administrator assists in managing the business demands of the location office during harvest. Main responsibilities will be operating the scale system for inbound and outbound trucks.Essential Job Functions:
Establish and complete daily, weekly and monthly office procedures.
Working knowledge of FCS, scale system, computer system, and Microsoft office.
Able to communicate effective with customers and staff to manage and assist with questions.
Completes office bookkeeping responsibilities and grain settlements in a timely and accurate manner.
Takes calls from customers and directs calls as needed; field employee, manager, feed mill, grain, etc.
Assists customers with various needs, such as; counter sales, questions, complaints and solutions.
Operates scale and completes all related paperwork for scale traffic / grain recording.
Assists in other areas of location if needed or asked – other duties as assigned.
Secondary Responsibilities:
Consistent positive and can do attitude.
Strong interpersonal skills.
Knowledgeable on company software and software support.
Ability to handle stressful situations professionally.
Competencies:
High level of customer service focus.
Supports a consistent professional image of the company.
Observes safety policy and procedure.
Attitude of positivity and reacts calmly under pressure.
Work ethic of the highest integrity.
Commitment to dependability and willingness to work to meet goals and deadlines.
Effectively solve problems of feed department.
Qualifications:
High school diploma or GED.
Prefer experience with customer service / data entry or related field.
Work Requirements:This position is based in a fast paced office setting. Equipment utilized will be computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday daytime hours; weekend / holiday and evening hours as deemed by customer demand. Position will occasionally be exposed to elements, loud noise and agricultural equipment.While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently. The physicality of this job is low.*FCS job descriptions are a representation of a job requirements knowledge, skills and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
