System Administrator/Network Administrator
PIONEER TRUST BANK N.A.
- Salem, OR
- $4,700-6,500 per month
- Permanent
- Full-time
- Provide Tier 1, Tier 2, Tier 3 technical support to 70+ PC users. Typical duties involve the troubleshooting and isolation of problems on the PC/Printer/Network level and providing fixes or solutions where appropriate.
- Provide Tier 2 technical support for Online Banking customers experiencing issues that Tier 1 support cannot resolve.
- Learn network administration functions and help manage the administration and maintenance of end user accounts, permissions, and access rights.
- Help implement, secure, and maintain critical technology infrastructure both hardware and software.
- Provide backup for various IT functions.
- Monitor, manage, and update the Bank’s Information Security Systems and Devices.
- Manage, migrate, and monitor Bank Servers and Workstations.
- Special projects as assigned
- Minimum of an AA (or equivalent experience or coursework) in MIS, Computer Science, Engineering, or related major.
- Needs to be knowledgeable of Windows 2016/2019/2022 Server operating systems and Microsoft Windows 10/Windows 11 on the desktop.
- Needs to be knowledgeable of the Office 2016/O365/M365 Office Suites.
- Strong analytic and problem-solving skills are essential, both independently and cooperatively.
- Excellent language skills, both verbal and written.
- Must be highly motivated, responsible, and with the ability to work under pressure and time sensitive deadlines. A strong security minded focus is important.
- Experience with IIS 6.0/7.0/7.5/8.0/10, Exchange 2016/2019,Azure Entra, SQL 2014/2016/2019, SharePoint, DHCP, DNS, Active Directory, VMware/Hyper-V, Web CMS, Helpdesk Platforms, Performance Management tools, iOS/Android Mobile Device Management, Enterprise phone systems, HTML, CSS, and/or Linux is a plus.
- Minimum 3 years IT experience.
- Ability to sit/stand at a computer monitor for extended periods of time.
- Ability to perform repetitive finger, hand and arm movements.
- Ability to lift up to 50 lbs.
- Ability to reach, squat, bend and manually manipulate standard office equipment.
- Ability to clearly speak, hear, see, and communicate with customers and co-workers of all levels.