Job Description:POSITION SUMMARYThe Billing Team Specialist is responsible to provide on the floor coaching to their respective billing team to assist staff in managing their workload and resolving issues to root causes. Provides trends and analysis to leadership so issues can be addressed timelyThe Billing Team Specialist processes all patient accounts for their designated area in order to procure payments from third party and patient pay accounts. The Billing Team Specialist ensures the accuracy of patient records, and compliance with State and Federal Regulations. The Billing Team Specialist verifies patient insurance, collects deductibles, and arranges payment plans. This position assists patients with questions regarding bills, insurance, and alternative payment plansThis position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.QUALIFICATIONSEDUCATION: High school diploma or equivalent required.LICENSE/CERTIFICATION:EXPERIENCE:
5 years prior experience in hospital billing office or billing, insurance, or other related healthcare field.
Minimum of 1 year prior experience in a lead position, either officially or can demonstrate with prior examples of experience.
Must have excellent computer skills and working knowledge of medical terminology.
PERFORMANCE EXPECTATIONSDemonstrates the technical competencies as established on the Assessment and Evaluation Tool.WORK ENVIRONMENTPotential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Position requires sitting at a desk/computer a majority of the day and frequent walking, standing and reaching. This position also may require the ability to occasionally lift up to 10 pounds. Works with equipment such as computer terminal, fax machine, printer and copier.The essential functions for this position are listed on the Assessment and Evaluation Tool.REPORTING RELATIONSHIPThis position reports to the Billing Supervisor in the Business Office in ARMC and the Business Office Billing Manager in lieu of a supervisor.The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.Total Rewards at AtlantiCareAt AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:Generous Paid Time Off (PTO)Medical, Prescription Drug, Dental & Vision InsuranceRetirement Plans with employer contributionsShort-Term & Long-Term Disability CoverageLife & Accidental Death & Dismemberment InsuranceTuition Reimbursement to support your educational goalsFlexible Spending Accounts (FSAs) for healthcare and dependent careWellness Programs to help you thriveVoluntary Benefits, including Pet Insurance and moreBenefits offerings may vary based on position and are subject to eligibility requirements.Join a team that values your well-being and invests in your future.
