Program Consultant II - CRM Project Manager (Temporary/Hourly)
MiraCosta College
- Oceanside, CA
- $47.00 per hour
- Temporary
- Full-time
- Develop and maintain the Project Charter and project plan.
- Facilitate Fit-Gap sessions and project scope definition conversations for various departments and programs on campus.
- Conduct needs assessments for departments and programs in CRM solutions through process mapping.
- Develop the project implementation schedule and monitor milestone progress. Adhere to project timeline and scope as agreed upon with TargetX.
- Coordinate project tasks, hand-offs between project team members, testing activities, and regular updates to the project plan.
- Coordinate regular core implementation team meetings and stakeholder consultations.
- Identify risks and risk mitigation strategies, escalating issues as needed to the CRM Steering Committee.
- Complete training assigned by TargetX and maintain currency as the project progresses.
- Provide regular project status update communications to stakeholders and broader campus community as appropriate.
- Serve as the primary point-of-contact for coordinating project tasks with TargetX implementation team members.
- Assure internal stakeholders meet project goals and objectives.
- Perform related duties as assigned.
- Advanced project management skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to facilitate a variety of meetings and workshops.
- Ability to analyze situations accurately and adopt effective courses of action.
- Ability to prepare clear, concise, and comprehensive analyses, reports and presentation materials.
- Ability to act with integrity, professionalism, and confidentiality.
- Strong analytical and problem-solving skills.
- Proficient in a variety of office equipment including a computer and appropriate software.
- Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues
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