Pre-Test Technician - Training Provided
- Blue Ash, OH
- Permanent
- Full-time
Job Title: Pre-Test Technician
Department: Ophthalmology
Reports To: Clinic Manager
Location: Blue Ash, OhioSUMMARYA Pre-Test Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. They are able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide exceptional customer service during every patient encounter (in person or via phone)
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Practice urgency at all times with patient's time, as well as doctor's time and schedule
- Comply with all company policies and procedures, including HIPAA
- Verify patient information by interviewing patient
- Recording medical history, current medications and confirming purpose of visit
- Records all data in the patient's Electronic Medical Record (EMR)
- Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
- Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
- Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
- General office duties and cleaning to be assigned by manager
- Other duties as assigned
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Ability to interact with all levels of employees in a courteous, professional manner at all times
- Ability to work overtime when the business is in need
- High school diploma or general education degree (GED) required
- One year of related experience and/or training; or equivalent combination of education and experience
- Minimum Required: None
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.