Police Communications Officer III

Georgia State University

  • Atlanta, GA
  • Permanent
  • Full-time
  • 16 days ago
Police Communications Officer IIIGeorgia State UniversityFinance & AdministrationPolice DepartmentAre you ready for us? Are you seeking an opportunity with purpose and direction? If you are, we have the perfect opportunity for you! We hire people from a wide variety of educational, career, and personal backgrounds, not just because it is the right thing to do, but because it makes us a stronger team.The Georgia State University Police Department is seeking a Police Communications Officer III to join the already awesome team in keeping the Police Department at the level of excellence that it has strived to become and sustain.At the Georgia State University Police Department, we approach our work with passion to be excellent, to focus on safety to our campuses and university community by providing safety services through professional community-oriented policing.The Georgia State University Police Department provides law enforcement, security and safety services to the university community and the immediate surrounding areas, ensuring a safe environment for our students, faculty, staff and neighbors.Georgia State boasts one of the largest university police forces in the state with 160 officers across all six Atlanta metro campuses.The Department is accredited and certified by the following organizations: Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA), The International Association of Campus Law Enforcement (IACLEA) and the State of Georgia Law Enforcement Certification Program.WHAT MAKES GSU A GREAT PLACE?
  • Flexible work environment.
  • Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
  • A knowledge-sharing organization that works collaboratively with diverse partners.
  • Professional development opportunity and mentorship.
  • A rapidly growing center within an academic setting.
DUTIES AND RESPONSIBILITIES INCLUDE:
  • Answer incoming emergency and non-emergency phone calls.
  • Answer incoming telephone calls from callers seeking general information about school closures, department hours, etc., and make the appropriate referral.
  • Determine the nature of the call.
  • Radio in the police communications center.
  • Dispatch appropriate personnel for reports of incidents or complaints and/or route the information to appropriate agencies (EMS, Fire Department, Wrecker Service and other Police Agencies).
  • Maintain various logs and forms of all calls, reports, or complaints according to standard police procedures via CAD (Computer Aided Dispatch System).
  • Enter and receive data from NCIC/GCIC and check Criminal History backgrounds for applicants and suspects.
  • Follow standard policies and procedures with a high level of independence.
QualificationsMinimum Requirements:
  • High school diploma or GED and four years of dispatcher experience.
  • Successful completion of the Georgia Crime Information Center (GCIC) certification.
Preferred Requirements:
  • Community service experience preferred.
  • Knowledge of police dispatch procedures and functions of a police department.
  • Effective oral and written communication skills.
  • Ability to work under stressful situations.
  • Ability to work independently and perform assignments through oral and written instructions and /or specific policies and procedures.
  • GCIC Certification
  • State POST Certification
  • GCIC TAC Certification
  • APCO Communications Training Certification.

Georgia State University