ServiceNow Architect - Telecom
- Reston, VA
- Contract
- Full-time
Compensation: $60-90/hr
Location: Hybrid, On-site 3 days/week in Reston, VA*** Will consider those who will relocate. ***Responsibilities:
- As a ServiceNow Architect, you will be responsible for working closely with the Client Enterprise ServiceNow architect, leading the effort to design, build, and configure applications, acting as the primary point of contact.
- Act as a bridge between Business and Technology stakeholders.
- Create System design, High Level Design, Low Level Design, and user stories in line with business requirements and accounting platform architecture.
- Experience in analyzing data, migrating more sites/applications to the ServiceNow platform.
- Responsible for team decisions.
- Engage with multiple teams and contribute to key decisions. Provide solutions to problems for their immediate team and across multiple teams.
- MUST have experience with OMT.
- Any experience with TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, and Flow Designer will be helpful.
- Governance and change control for enhancements.
- Interface with domain architects, enterprise architects.
- Discuss & capture requirements with platform & product owner.
- Analyze requirements and recommend solution options.
- Perform FSD reviews and Impact assessments.
- Understanding of ServiceNow data model, tables, and workflows.
- Develop innovative solutions using ServiceNow Flow Designer to streamline business processes.
- Collaborate with cross-functional teams to integrate the ServiceNow Configuration Management Database for efficient data management.
- Lead training sessions for team members on IT Service Management best practices.
- Contribute to the enhancement of ServiceNow Data Sources and Integrations to optimize system performance.
- Any certifications (CSA, CAD, CIS) are a plus.