Assistant Property Manager (Bilingual)
- Fredericksburg, VA
- Permanent
- Full-time
- Help you achieve your goals by continuous professional development and regular career progression sessions
- Competitive pay for the market
- Monthly bonus opportunities for all site associates
- 30% associate rent discount
- Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
- Company-provided life insurance, short term and long term disability coverage
- Flexible Spending accounts
- 401(k) eligibility after 90 days, with 4% Highmark match
- Professional Certification & Tuition reimbursement
- Vacation, Sick and Personal Time off available to use after 90 days
- 10 paid holidays
- Paid parental leave
- Collects and secures rental payments
- Scans daily bank deposits and verifies the accuracy of those deposits
- Assists Community Director with daily rate approvals in Yieldstar
- Inputs daily activity transactions in Yardi and clears any outstanding validations
- Prepares accounting records and reports, including deposit accounting and monthly close out
- Verifies accuracy of move-outs for integration with rental collection company.
- Delivers late rent letters and notices to vacate, and personally contacts all residents who have unpaid/owed rent daily
- Responsible for bad debt collection until no longer applicable
- Assists in eviction process and follows orderly and timely policies for local municipalities
- Enters activity into YARDI in relation to the daily, weekly & monthly checklists – Enters Skip Watch information (if applicable)
- Assists Community Director with Apartment Ratings responses
- Assists team in achieving positive SatisFact scores
- Assists with leasing duties, including showing apartments and preparing leases via E-signature if applicable
- Maintains organized community office files
- Maintains working knowledge of laws, rules, and regulations concerning apartment leasing and management, i.e. Fair Housing, collections, evictions, towing and pool enclosures
- Prepares accurate and complete reports in a timely manner
- Handles or assists in the receiving, recording, preparation and follow-up of work orders to facilitate residents’ service requests
- Assists in the inspections of vacant apartments and takes appropriate action to prepare them for market-ready status
- Promotes resident retention by assisting with the renewal program
- Performs periodic inspection of common areas, including balcony/patio inspections
- Reports any observed maintenance problem(s)
- Must assist in planning and preparation of resident functions
- Must stay informed and comply with all policies and procedures as outline in the operations manual
- Must adhere to and comply with company safety policies and rules and utilize safety equipment as required
- Assumes duties of Community Director, as directed
- Must always be courteous and helpful to residents, prospective residents and co-workers
- Must have reliable transportation in order to attend meetings, purchase and pick up supplies
- Must have mode of communication in which to be contacted at home and to respond in cases of emergency
- Must be available for overtime, weekend, holiday and evening work
- Must be willing to be assigned to other Highmark communities, as needed
- Performs other duties as assigned by Community Director
- Travel and overnight stays may be required
- Interested in the above
- You have leadership and team-building skills
- Excellent mathematical skills (high school level)
- You strive for excellence
- High school diploma or equivalent
- Mathematical skills (high school level) in order to calculate pro-rations, bank deposits, etc.
- Excellent verbal and written communication skills
- Proficience in Microsoft Office (Word & Excel), Outlook and internet
- Apartment management experience preferred
- Strong proficiency in property management software (preferably Yardi)
- Leadership and team-building skills
- Valid driver’s license
- Tax Credit experience preferred
- Bilingual (English/Spanish) required